Retail Warehouse Supervisor

Ocean Reef Club•Key Largo, FL

53d•Onsite

About The Position

The Retail Warehouse Supervisor oversees day-to-day receiving operations and inventory management across all retail outlets. This role drives inventory accuracy and collaborates on strategic receiving planning for store locations. The supervisor works directly with the Retail Inventory Manager and provides daily leadership to Retail Clerks and Administrative Assistant.

Requirements

Previous retail warehouse experience.
Computer knowledge a must, with knowledge of Birchstreet, Agilysys or a similar procurement system.
Microsoft Excel, Outlook, Word.
Must read, write, and speak English with professional fluency in order to understand complex job assignments, maintain highly accurate records, and communicate clearly with the team.
Must possess the basic math skills necessary to complete daily receiving and process vendor invoices.
Detail oriented and consistently able to meet critical deadlines.
Can work in a fast-paced environment.

Nice To Haves

Prior receiving, delivery and/or inventory experience preferred.
Any combination of education, training or experience that provides the required knowledge, skills and abilities.

Responsibilities

Manage receiving operations and maintain accurate physical inventory across all outlets.
Reconcile packing slips against outlet Purchase Orders to ensure shipment accuracy.
Prepare Purchase Order paperwork for orders along with printed merchandise tags for all incoming goods before distribution.
Organize and maintain organization of all Purchase Order files open and/or closed.
Effectively work with buyers, supervisors, and managers within the facility to meet daily productivity and service goals for the distribution center.
Manage embroidery for all applicable outlets- including receiving and payments to embroiderers.
Enforce warehouse best practices, taking direct ownership of stock room organization, shipment receiving, inventory preparation, damaged goods logging.
Maintain vendor relationships by handling communications regarding invoice processing, statement reconciliations, purchase orders and billing discrepancies.
Manage Return to Vendor (RTV) process for all store outlets, taking full ownership of identifying defective items, securing approval authorizations, generating shipping labels, and managing outward logistics.
Ensures quality work is being delivered to each outlet, verifies orders are tagged properly before departure from warehouse.
Support in resolving unidentifiable shipments (“Problem Pile”) in a timely manner by collaborating with outlet teams to cross reference and verify order ownership.
Execute End-of-Year closure processes, ensuring all financial year orders are finalized, accounted for, and closed out.