About The Position

The Visual Merchandiser uses creativity and a strong sense of style to design and maintain displays that enhance the shopping experience and highlight key products. The role focuses on seasonal trends, three-dimensional props, vinyl graphics, and in-store events to bring brand concepts to life. It requires a good eye for design, knowledge of fashion and visual presentation, and the ability to work safely with tools and materials. The position is focused on creating inspiring store experiences that attract customers and drive sales. The Visual Merchandiser reviews store priorities, product placement, new arrivals, top sellers, and current trends to create purposeful, on-brand displays that encourage customer engagement and sales. Throughout the day, the colleague maintains an appealing, easy-to-shop sales floor by refreshing displays, updating signage and pricing, and supporting merchandise moves. They collaborate with store leadership and cross-functional teams, provide friendly customer service, and contribute to sales and store results. This role requires flexible availability for days, evenings, weekends, and holidays, as well as regular, dependable attendance and punctuality. Full-time colleagues are typically scheduled for 30 or more hours per week, with hours dependent on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies, visual and merchandising directives, and safety rules and procedures in English.
  • Knowledge of fashion and visual presentation, including current fashion trends.
  • Ability to work safely with tools and materials.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 50 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Execute visual merchandising projects in assigned departments on a monthly, quarterly, and seasonal basis.
  • Create engaging visual presentations and product merchandising, including mannequin styling, window displays, fashion trend statements, fixture placement, wall formatting, product placement, and visual collateral.
  • Style merchandise from the sales floor to create compelling fashion presentations and inspire customer purchases.
  • Apply current fashion trends while upholding Macy’s visual merchandising standards.
  • Install promotional and event collateral, including vinyl graphics, wall signage, and prop displays, in accordance with the company’s marketing calendar and direction.
  • Construct and install three-dimensional elements using hand and power tools.
  • Add creative details and enhancements that reflect Macy’s style while following visual direction.
  • Support merchandise moves and maintain the sales floor by updating visual signage and recovering displays.
  • Collaborate and communicate with store leadership and cross-functional teams to align on priorities and initiatives.
  • Help maintain a visually inspiring, well-organized, customer-ready sales floor and provide friendly customer service.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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