About The Position

The Visual Merchandiser uses creativity and a strong sense of style to design and maintain displays that enhance the shopping experience and highlight key products. The role focuses on seasonal trends, three-dimensional props, vinyl graphics, and in-store events to bring brand concepts to life. It requires an eye for design, knowledge of fashion and visual presentation, and the ability to work safely with tools and materials. The position aims to create inspiring store experiences that attract customers and drive sales. Visual Merchandisers review store priorities, assess product placement, and stay informed about new arrivals, top sellers, and trends. They keep the sales floor visually inspiring, well-organized, and ready for customers; refresh displays, update signage and pricing, and support merchandise moves. They also welcome customers and help create positive customer relationships, while collaborating with colleagues and striving to achieve sales and store results. The role executes visual merchandising projects on a monthly, quarterly, and seasonal basis. It includes styling merchandise and mannequins, creating window displays and fashion statements, placing fixtures and products, formatting walls, using visual collateral, and installing promotional materials and three-dimensional elements. The position requires flexible availability, including days, evenings, weekends, and holidays. Full-time colleagues are typically scheduled 30 or more hours per week; schedules depend on business needs and colleague availability. The work involves frequent movement, standing, reaching, lifting, climbing ladders, and using computers and other technology. Colleagues must be able to communicate effectively and understand employment policies, visual and merchandising directives, and safety procedures in English.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies, visual and merchandising directives, and safety rules and procedures in English.
  • Knowledge of fashion trends and visual presentation.
  • Ability to creatively execute visual merchandising projects and create engaging fashion presentations.
  • Ability to work safely with tools and materials.
  • Ability to lift at least 50 pounds, stand for at least two consecutive hours, and perform required physical activities including stooping, kneeling, crouching, climbing ladders, and reaching above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Execute visual merchandising projects in assigned departments on a monthly, quarterly, and seasonal basis.
  • Create compelling presentations through mannequin styling and composition, window displays, fashion trend statements, fixture placement, wall formatting, product placement, and visual collateral.
  • Style merchandise from the sales floor to inspire customer purchases while following current fashion trends and Macy’s visual merchandising standards.
  • Install promotional and event collateral, including vinyl graphics, wall signage, and prop displays, according to the company marketing calendar and direction.
  • Construct and install three-dimensional elements using hand and power tools.
  • Add creative details and enhancements that reflect Macy’s style and remain within visual direction.
  • Support merchandise moves and maintain the sales floor throughout the day by updating visual signage and recovering displays.
  • Refresh displays and maintain a visually compelling, easy-to-shop store environment.
  • Collaborate and communicate with store leadership and cross-functional teams to align on priorities and initiatives.
  • Welcome customers and contribute to positive customer relationships.
  • Review store priorities, product placement, new arrivals, top sellers, and current trends.
  • Follow safety procedures and use tools and materials safely.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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