30280 Retail Trainee

Goodwill Southern California•Fontana, CA

About The Position

Goodwill Southern California is seeking participants for the Retail Trainee role in its Supported Employment Program (SEP). Trainees work in a small group of 3–4 participants alongside a Job Coach and Retail Management Team, gaining hands-on experience in a real retail environment. The program helps participants develop skills, independence, and confidence to transition into Competitive Integrated Employment (CIE) in the community. No prior work experience is needed, and training is provided. The opportunity offers skill building in a supportive group setting, coaching and mentorship from a Job Coach, and retail experience intended to prepare participants for future employment. The work environment is grounded in Respect, Integrity, Service, and Excellence. Enrollment in Goodwill SoCal’s Supported Employment Program is required.

Requirements

  • Enrollment in Goodwill SoCal’s Supported Employment Program is required.
  • No prior work experience is needed; training is provided.
  • Ability to follow instructions and maintain safe behavior in a work setting.
  • Ability to work cooperatively with peers, store staff, and a Job Coach.

Responsibilities

  • Provide friendly, helpful service to customers and donors.
  • Follow safety guidelines and use caution during daily activities.
  • Maintain a clean and organized environment according to store procedures.
  • Assist donors in the donation room and receive donated goods.
  • Sort, clean, process, and price donations according to company standards.
  • Hang, tag, colorize, and size apparel and other items.
  • Support sales floor recovery and overall store organization.
  • Participate in tasks that align with individual program goals.

Benefits

  • Hands-on skill building in a supportive group setting.
  • Coaching and mentorship from a dedicated Job Coach.
  • Real retail experience to prepare for future employment.
  • A direct pathway toward Competitive Integrated Employment in the community.
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