Retail Trainee

Goodwill Gulf Coast•Pace, FL

3d•$16 - $16•Onsite

About The Position

This temporary role supports the mission of Goodwill Gulf Coast by assisting with retail operations, donation intake, merchandise preparation, and customer service. It is designed to train and support individuals in core retail store functions, including donation intake, sales-floor maintenance, and merchandise processing. The position is based at the Pace Store in Pace, Florida, and is supervised by the Store Manager and Assistant Manager. It is non-exempt and may last up to 90 days. The role is intended to become a regular position after 90 days, provided work performance, work ethic, and cultural fit meet expectations. Positions are filled in the order complete applications are received, taking applicants’ availability for required shifts into account. There is no in-person interview; communication is by phone, text, and email. Applicants who receive an offer must complete and return the offer paperwork within 24 hours.

Requirements

Ability to interact cordially and productively with a variety of people.
Ability to represent Goodwill and explain its mission to the general public.
Ability to take initiative and work well with little supervision.
Ability to work a flexible schedule, including nights and weekends.
Ability to distinguish better name-brand merchandise.
Ability to bend, stretch, and stoop frequently; stand, walk, and twist for prolonged periods; push wheeled equipment weighing 50 to 150 pounds; lift and carry objects weighing up to 25 pounds frequently and up to 75 pounds with assistance occasionally; and use fingers, hands, and wrists repetitively.

Nice To Haves

High school diploma or GED.
Prior work experience in the service industry.

Responsibilities

Provide welcoming donor and customer service, greeting customers within 10 seconds and offering friendly assistance and information.
Unload donations from donors’ vehicles and accept donations left outside the store.
Keep an accurate count of donations and sort donations into designated equipment.
Load large purchases for customers.
Sort and price merchandise, separate sellable from unsellable items, and prepare merchandise for display.
Clean, hang, and rotate merchandise on the sales floor to maintain a neat and organized presentation.
Monitor and maintain the cleanliness and organization of dressing rooms and the sales floor throughout the day.
Assist customers with questions, including help with free medical equipment forms, and stock merchandise as needed.
Leave a clean and empty workstation at the end of each shift.
Maintain the exterior and interior donation area to Goodwill standards.
Keep production-area aisles free from debris.
Follow company policies and procedures.
Perform other duties as assigned.