Retail Trainee
About The Position
This temporary position supports Goodwill Gulf Coast’s mission by assisting across retail operations, including donation intake, merchandise preparation, and customer service. It is designed to train and support individuals in the core areas of retail store operations, including donation intake, sales floor maintenance, and merchandise processing. The role is based at the Olive Road location in Pensacola, Florida, and is non-exempt. The position is temporary for up to 90 days and is intended to become a regular position after 90 days. Conversion is expected if work performance, work ethic, and cultural fit meet expectations. Positions are filled in the order complete applications are received, with availability for required shifts considered. There is no in-person interview; communication is conducted by phone, text, and email. Selected applicants will receive an offer and video link by email and must complete and return offer paperwork within 24 hours.
Requirements
- Ability to interact cordially and productively with a variety of people.
- Ability to promote Goodwill and explain its mission to the general public.
- Ability to take initiative and work well with little supervision.
- Ability to work a flexible schedule, including nights and weekends.
- Ability to distinguish better name-brand merchandise.
- Ability to engage in frequent bending, stretching, and stooping.
- Ability to stand, walk, and twist for prolonged periods.
- Ability to push wheeled equipment weighing 50 to 150 pounds.
- Ability to lift and carry objects weighing up to 25 pounds frequently and up to 75 pounds occasionally with assistance.
- Ability to use fingers, hands, and wrists repetitively.
Nice To Haves
- High school diploma or GED.
- Prior work experience in the service industry.
Responsibilities
- Provide friendly, high-quality service to donors and customers, greeting them within 10 seconds and offering assistance and information.
- Assist with unloading donations from donor vehicles and accept donations left outside the store.
- Maintain an accurate count of donations and sort donations into designated equipment.
- Load large purchases for customers.
- Sort and price merchandise, separating sellable from unsellable items and preparing merchandise for display.
- Clean, hang, and rotate merchandise on the sales floor to maintain a neat and organized presentation.
- Monitor and maintain the cleanliness and organization of dressing rooms and the sales floor throughout the day.
- Answer customer questions, including assisting with free medical equipment forms, and stock as needed.
- Leave a clean and empty workstation at the end of each shift.
- Maintain the interior and exterior image of the donation area according to Goodwill standards.
- Keep aisles in the production area free from debris.
- Follow all company policies and procedures.
- Perform other duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
