30280 Retail Trainee

Goodwill Southern California•Fontana, CA

About The Position

Goodwill Southern California is seeking participants for the Retail Trainee role, part of its Supported Employment Program (SEP). Retail Trainees gain hands-on experience in a real retail environment while working in a small group of 3–4 participants alongside a Job Coach and Retail Management Team. The goal of SEP is to help individuals develop the skills, independence, and confidence needed to transition into Competitive Integrated Employment (CIE) in the community. The opportunity provides skill building, coaching, mentorship, and retail experience in a supportive group setting.

Requirements

  • Enrollment in Goodwill SoCal’s Supported Employment Program (required).
  • Ability to follow instructions and maintain safe behavior in a work setting.
  • Ability to work cooperatively with peers, store staff, and a Job Coach.

Responsibilities

  • Provide friendly, helpful service to customers and donors.
  • Follow safety guidelines and use caution during daily activities.
  • Maintain a clean and organized environment according to store procedures.
  • Assist donors in the donation room and receive donated goods.
  • Sort, clean, process, and price donations according to company standards.
  • Hang, tag, colorize, and size apparel and other items.
  • Support sales floor recovery and overall store organization.
  • Participate in tasks aligned with individual program goals.

Benefits

  • Hands-on skill building in a supportive group setting.
  • Coaching and mentorship from a dedicated Job Coach.
  • Real retail experience that prepares participants for future employment.
  • A direct pathway toward Competitive Integrated Employment (CIE) in the community.
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