Retail Technician – Tech Repair & Sales

United Smart Tech•Alpine Township, MI
•$15 - $16

About The Position

uBreakiFix by Asurion is hiring a Retail Technician to repair devices, assist customers, and build technical skills through ongoing training. The role involves troubleshooting and repairing phones, tablets, and other devices; explaining technology clearly to customers; and supporting store operations and sales. Compensation starts at $15–$16 per hour, with a monthly store incentive and uncapped commission for meeting performance goals. The company describes its culture as inclusive and team-oriented.

Requirements

  • Friendly, organized, and motivated team player.

Nice To Haves

  • 6–12 or more months of retail, repair, or customer service experience.
  • Some knowledge of smartphones, operating systems, or hardware.
  • Soldering or technology repair skills.

Responsibilities

  • Troubleshoot and repair phones, tablets, and other devices.
  • Explain technology to customers in simple, helpful ways.
  • Meet performance goals and earn uncapped commission.
  • Manage store inventory.
  • Package and ship devices for same-day service.
  • Promote Connected Home technology protection plans.

Benefits

  • Starting pay of $15–$16 per hour.
  • Monthly store incentive.
  • Uncapped commission.
  • Paid time off.
  • Ongoing training and career development.
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