Retail Technician – Tech Repair & Sales

United Smart Tech•Swartz Creek, MI
•Onsite

About The Position

Join uBreakiFix by Asurion as a Retail Technician repairing devices and supporting customers. The position combines hands-on device repair, customer service, sales, and store operations. Pay starts at $15–$16.50 per hour, plus uncapped bonus commissions; the posting says the top technicians average $665 per month in bonus commissions. The role offers ongoing training and career development in a teamwork-based, inclusive work culture.

Requirements

  • Friendly, organized, and motivated team player.
  • Some knowledge of smartphones, operating systems, and hardware.

Nice To Haves

  • 6–12 or more months of retail, repair, or customer service experience.
  • Soldering or technology repair skills.

Responsibilities

  • Troubleshoot and repair phones, tablets, and other devices.
  • Explain technology to customers in simple, helpful terms.
  • Meet performance goals and earn uncapped commission.
  • Manage store inventory.
  • Package and ship devices for same-day service.
  • Promote Connected Home technology protection plans.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Ongoing training and career development
  • Uncapped bonus commissions
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