Retail Technician – Tech Repair & Sales

United Smart Tech•Comstock Park, MI

About The Position

uBreakiFix by Asurion is hiring a Retail Technician to repair devices, assist customers, and develop technical skills. The role includes troubleshooting and repairing phones, tablets, and other devices; explaining technology to customers in a helpful, accessible way; managing store inventory; packaging and shipping devices for same-day service; and promoting Connected Home technology protection plans. The position involves flexible retail hours, including weekends, and offers a starting wage of $15–$16 per hour plus a monthly store incentive and uncapped commission for meeting performance goals. The company provides paid time off, ongoing training, career development, and an inclusive, team-oriented work culture.

Requirements

  • Friendly, organized, motivated team player.
  • Some knowledge of smartphones, operating systems, or hardware.

Nice To Haves

  • 6–12+ months of retail, repair, or customer service experience.
  • Soldering or technology repair skills.

Responsibilities

  • Troubleshoot and repair phones, tablets, and other devices.
  • Explain technology to customers in simple, helpful ways.
  • Meet performance goals and earn uncapped commission.
  • Manage store inventory.
  • Package and ship devices for same-day service.
  • Promote Connected Home technology protection plans.

Benefits

  • Paid time off.
  • Ongoing training and career development.
  • Starting pay of $15–$16 per hour plus a monthly store incentive.
  • Uncapped commission for meeting performance goals.
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