Retail Team Member - PT - Beltline, Florence
About The Position
The Retail Team Member delivers an Amazing Customer Experience to internal and external customers while representing Palmetto Goodwill and its I-CARE values: Integrity, Collaboration, Attitude, Respect, and Excellence. The role supports a diverse, inclusive, and welcoming workplace and embraces ongoing learning and development. The position receives donations, sorts, prices, tags, and stocks merchandise, processes customer purchases through the point-of-sale system, and accurately records donations, merchandise production, and assigned tasks. Team members work toward established production goals, maintain a clean and safe work environment, and report suspected security or theft issues. Work is usually performed indoors in a retail setting, with occasional exposure to outdoor weather and frequent exposure to dust and odors.
Requirements
- Understand English and comprehend verbal and written instructions.
- Read and comprehend Retail Production and Training manuals and follow process instructions effectively and efficiently.
- Multitask effectively and adapt to frequent changes, delays, unexpected events, and changing work requirements.
- Be self-motivated and work efficiently with minimal supervision after receiving instructions.
- Thrive in a dynamic, fast-moving environment.
- Work effectively in a team-based environment and interact professionally with customers and a diverse employee base.
- Work a flexible schedule, including weekends, and have reliable transportation to and from work.
- Have basic computer skills, including use of retail-related systems and basic programs such as Microsoft Word.
- Have excellent customer service skills.
- Demonstrate multicultural sensitivity and awareness of diversity in people and cultures.
- Complete any level of primary or secondary education, regardless of diploma or degree.
- Meet the physical demands of regularly standing, walking, bending, stooping, kneeling, crouching, talking and/or hearing, using close, distance, and peripheral vision, using depth perception and adjusting focus, handling or feeling objects, tools, or controls, and reaching with hands and arms.
- Regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 50 pounds; sitting is rarely required.
Nice To Haves
- Previous experience working in a retail environment preferred.
Responsibilities
- Deliver an Amazing Customer Experience to internal and external customers.
- Represent Palmetto Goodwill and its I-CARE values.
- Participate enthusiastically in training and development.
- Support a culture of diversity, inclusivity, and belonging, ensuring team members feel respected, accepted, and included.
- Receive donations using the GRATIS process: Greet, Receipt, Assist, Thank, Invite back, and Sort.
- Sort, price, and stock hardline donations according to established expectations.
- Sort, tag, and stock softline donations according to established expectations.
- Use the point-of-sale system accurately to complete merchandise sales and ask customers to round up their change.
- Accurately record donations, merchandise production, and specified tasks.
- Meet production goals for the role and retail location.
- Maintain a clean work environment.
- Demonstrate proficiency in cashier, softline production, or donor services/hardline production roles through evaluation.
- Report known or suspected security or theft problems to store management, the appropriate District Manager, or Asset Protection.
- Comply with agency policies, procedures, and safety standards, including applicable CARF, Department of Labor, and other regulatory standards.
- Maintain store safety standards and report exceptions to store management.
- Perform other job-related duties as assigned by store management.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
