Retail team member II - PT- Sangaree
About The Position
As the face of Palmetto Goodwill’s retail locations, Retail Team Member II provides Amazing Customer Experiences while receiving and processing donations and maintaining efficient merchandising and sale of donated goods. The position may include cashier, softline production, donor services, or hardline production responsibilities. Team members are expected to represent Palmetto Goodwill and its I-CARE values, participate in training and development, and support a diverse, inclusive, and welcoming workplace. Work is usually performed in an indoor retail setting, with occasional exposure to outside weather conditions such as extreme cold or heat and frequent exposure to dust and odors. Noise levels are usually moderate. The role involves regular standing, walking, bending, and lifting, among other physical activities. A flexible schedule, including weekends, is required.
Requirements
- Understand English and comprehend verbal and written instructions.
- Read and comprehend Retail Production and Training manuals and follow process instructions effectively and efficiently.
- Multitask effectively and adapt to frequent changes, delays, unexpected events, and changing work requirements.
- Work efficiently with minimal supervision after receiving instructions.
- Work effectively in a dynamic, fast-moving, team-based environment.
- Interact professionally with customers and a diverse employee base.
- Work a flexible schedule, including weekends.
- Have reliable transportation to and from work.
- Have basic computer skills, including using retail-related systems and basic programs such as Microsoft Word.
- Demonstrate excellent customer service skills.
- Demonstrate sensitivity to and awareness of diversity in people and cultures.
- Complete any level of primary or secondary education, regardless of diploma or degree.
- Regularly stand, walk, bend, stoop, kneel, crouch, talk and/or hear; use close, distance, and peripheral vision, depth perception, and focus adjustment; handle or feel objects, tools, or controls; and reach with hands and arms.
- Regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 50 pounds; sitting is rarely required.
Nice To Haves
- Previous experience working in a retail environment.
Responsibilities
- Deliver Amazing Customer Experiences to internal and external customers.
- Represent Palmetto Goodwill and its I-CARE values: Integrity, Collaboration, Attitude, Respect, and Excellence.
- Participate enthusiastically in training and development and support a culture of learning and growth.
- Support diversity, inclusivity, and belonging, helping ensure team members feel respected, accepted, and included.
- Receive donations from donors using the GRATIS process: Greet, Receipt, Assist, Thank, Invite back, Sort.
- Sort, price, and stock hardline donations according to established expectations.
- Sort, tag, and stock softline donations according to established expectations.
- Use the point-of-sale system accurately to complete merchandise sales and request customer round-up donations.
- Accurately record donations, merchandise production, and specified tasks.
- Meet established production goals for the role at the retail location.
- Maintain a clean work environment and comply with agency policies, procedures, safety standards, and applicable regulatory standards.
- Demonstrate proficiency in cashier, softline production, or donor services/hardline production roles through evaluation.
- Report known or suspected security or theft problems to store management, the appropriate District Manager, or Asset Protection.
- Maintain store safety standards and report exceptions to store management.
- Perform other job-related duties as assigned by store management.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
