Retail Team Lead
About The Position
The Retail Team Lead (Key Holder) supports store leadership and daily operations while developing toward greater responsibility and future leadership growth. The role is suited to someone with a passion for customer service, attention to detail in stocking and inventory management, and skill in operating point-of-sale systems and maintaining store conditions. The position is based at 30 Columbia Ave E Ste B, Battle Creek, Michigan. Pay starts at $18.57 per hour and is based on experience. The schedule is flexible and full-time, including days, evenings, weekends, and holidays. Store hours are Monday through Saturday, 7:00 a.m. to 8:00 p.m., and Sunday, 9:00 a.m. to 6:00 p.m. The role may occasionally require responding to alarm calls outside working hours and working shifts at other local stores.
Requirements
- One to two years of retail experience with progressively increasing responsibility.
- Ability to regularly lift up to 50 pounds, with frequent lifting above shoulder height.
- Ability to work a flexible, full-time schedule that includes days, evenings, weekends, and holidays.
- Ability to safely operate power equipment, such as slicing equipment, walkie lifts, and forklifts where applicable.
- Ability to occasionally respond to alarm calls during non-working hours and work shifts at other stores in the local geographic area.
- At least 18 years of age.
- High school diploma or equivalent.
- Successfully pass pre-employment checks, including a drug screen and criminal background check.
- Basic computer skills.
Responsibilities
- Open and close the store.
- Help complete daily store operations and tasks.
- Assist with unloading merchandise from delivery trucks, organizing merchandise, and transferring it between the stockroom and store.
- Maintain merchandise through product rotation, proper food handling, receiving, and product-quality checks.
- Provide exceptional customer service by building relationships, solving problems, and building sales.
- Handle cash, including making bank deposits, obtaining change for cashiers, and setting up and counting down registers.
- Help build and train the team and assist in supervising sales associates as they perform assigned duties.
Benefits
- Healthcare benefits available on the first day.
- 401(k) retirement plan with company match and no waiting period.
- Company profit-sharing after 90 days of employment.
- Store is closed on Thanksgiving, Christmas, New Year's Day, and Easter.
- Advancement opportunities, including leadership growth.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
