Retail Team Lead

Clarks•New York, NY
•$19 - $21

About The Position

Clarks is seeking a full-time Team Lead to join its retail team. The Team Lead helps oversee store operations, supports sales and customer service, organizes merchandise and back stock, and assists with training and coaching colleagues. The role may serve as Manager on Duty when the Store Manager and Assistant Manager are absent. Physical requirements include standing for extended periods, frequent bending, climbing and moving ladders, and lifting up to 50 pounds.

Responsibilities

  • Serve as Manager on Duty when the Store Manager and Assistant Manager are absent.
  • Consistently deliver positive sales performance.
  • Organize store merchandise and back stock and ensure products are properly placed.
  • Oversee receipt of shipments and maintain a clean work environment.
  • Assist in training and coaching employees on policies and procedures.
  • Provide excellent customer service.
  • Upsell customers on multiple pairs and accessories when appropriate.
  • Represent the Clarks brand.
  • Follow loss-prevention and shrinkage policies and procedures.
  • Create a comfortable work environment for colleagues.

Benefits

  • Medical, dental, and vision plans for employees working at least 30 hours per week.
  • Health savings and flexible spending accounts.
  • Life insurance, supplemental insurance, and short- and long-term disability coverage.
  • Voluntary hospital, indemnity, critical illness, and accidental insurance benefits.
  • 401(k) plan with employer match.
  • Three weeks of paid vacation and paid sick time.
  • Eight paid holidays.
  • Tuition reimbursement for personal and professional growth and development.
  • Employee discount on Clarks products.
  • Retail incentive programs for meeting or exceeding monthly plans.
  • Free shoes.
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