Retail Support Associate - Shoe Expeditor, Scottsdale Fashion Square - Part Time
About The Position
As a Shoe Expeditor in the Women’s Shoe department, you help keep operations running smoothly by locating and delivering products requested by selling colleagues, maintaining a clean and organized department, and providing exceptional customer service. The role calls for urgency, attention to detail, collaboration, and a focus on creating an easy and enjoyable shopping experience. This is a part-time retail position with a flexible schedule that may include days, evenings, nights, weekends, and holidays. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and colleague availability. Macy’s describes its workplace as dynamic and inclusive, with competitive pay and benefits. The role also involves frequent use of computers and handheld electronic equipment and requires heavy lifting and sustained standing and movement.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular and dependable attendance and punctuality.
- Ability to communicate and share information with diverse groups of customers and peers.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Self-starter who can adapt quickly to changing customer expectations and needs.
- Resourcefulness and responsiveness to changing priorities.
- Ability to work a flexible schedule with retail hours, including days, evenings, weekends, and holidays.
- Ability to stand for at least two consecutive hours; lift at least 50 pounds; and stoop, kneel, crouch, and climb ladders.
- Ability to perform heavy lifting, constant moving, standing, and reaching with arms and hands; may need to reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and handheld electronic equipment.
Responsibilities
- Greet customers, answer questions, provide assistance, and address concerns or resolve issues promptly and professionally.
- Conduct sales transactions using cash registers, handle payments, and process exchanges or returns.
- Quickly and accurately pull requested orders from the stockroom and stage them for sales colleagues.
- Locate and pull merchandise to fulfill digital customer orders.
- Arrange and replenish displays to maintain an orderly and visually appealing store.
- Organize the stockroom, process new and damaged items, perform shoe inventory, and scan items back into stock.
- Maintain accurate pricing and signage, using technology to update product prices, promotions, and information in accordance with company guidelines and policies.
- Foster an environment of acceptance and respect and build authentic connections with colleagues, customers, and communities.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
