Retail Supervisor - Full Time (Florida City)

PUMA•Florida City, FL

9d•$21 - $24

About The Position

The Retail Supervisor provides consistently high standards of customer experience in the Store in accordance with PUMA’s Brand Values and service standards. The role helps the Store achieve or exceed sales, KPI, profitability, inventory, and shrink goals through planning, expense control, scheduling, merchandise management, and operational execution. The Retail Supervisor also supports the Store Manager and Assistant Store Manager with recruitment, training, employee development, and succession planning, and helps maintain a safe, healthy, and compliant working and shopping environment. This position requires working non-traditional hours, including weekends, evenings, and holidays; overtime may be required. The base pay is $21.00–$24.00, plus bonus and benefits. Pay may vary based on job-related knowledge, skills, and experience.

Requirements

1–2 years of experience in a focused, customer service-oriented retail environment.
Ability to exceed sales goals.
Ability to reason through complex issues.
Ability to present information to large groups.
Strong team-player skills.
Excellent communication skills.
Ability to learn quickly.
Computer skills, including basic knowledge of MS Office programs and retail software.
Ability to constantly walk and move about.
Ability to lift and carry, and push and pull, up to 30 pounds regularly.
Speaking, hearing, near and far acuity, depth perception, and field of vision are critical to the position.

Nice To Haves

Experience in apparel or footwear retail is preferred.

Responsibilities

Provide consistently high standards of customer experience in accordance with PUMA’s Brand Values and service standards.
Help ensure the Store achieves or exceeds sales, KPI, and profitability goals through short- and long-term planning, expense control, sales, and service.
Assist the Store Manager and Assistant Store Manager with recruiting, training, developing, and succession planning for high-performing employees.
Manage payroll control and service-driven scheduling to support profitability and high levels of customer service.
Manage and communicate merchandise opportunities to the Store Manager and/or Assistant Store Manager.
Achieve or exceed inventory and shrink goals and manage physical inventory counts.
Handle and process incoming and outgoing merchandise.
Comply with all policies and procedures, operational core competencies, and key accountabilities.
Maintain a safe, healthy, and compliant working and shopping environment.
Work non-traditional hours, including weekends, evenings, and holidays; overtime may be required.