Retail Supervisor - Full Time (Texas City)
About The Position
The Retail Supervisor provides consistently high standards of customer experience in the store in accordance with PUMA’s Brand Values and service standards. The role helps the store achieve or exceed sales, KPI, and profitability goals through short- and long-term planning, expense control, sales, and service. The supervisor supports the Store Manager and Assistant Store Manager with recruiting, training, developing, and succession planning for high-performing employees. Responsibilities also include payroll control and service-driven scheduling, communicating merchandise opportunities, managing inventory and shrink goals, conducting physical inventory counts, and processing incoming and outgoing merchandise. The position requires compliance with company policies, operational standards, and safety requirements, as well as work during non-traditional hours, including weekends, evenings, and holidays; overtime may be required.
Requirements
- 1–2 years of experience in a focused, customer service-oriented retail environment, preferably apparel or footwear.
- Proven ability to exceed sales goals.
- Ability to reason through complex issues.
- Ability to present information to large groups.
- Strong team player.
- Excellent communication skills.
- Ability to learn quickly.
- Computer skills, including basic knowledge of MS Office programs and retail software.
- Ability to constantly walk and move about.
- Ability to lift or carry and push or pull up to 30 pounds regularly.
- Speaking, hearing, near and far acuity, depth perception, and field of vision are critical to the position.
Responsibilities
- Provide consistently high standards of customer experience in accordance with PUMA’s Brand Values and service standards.
- Help ensure the store achieves or exceeds sales, KPI, and profitability goals through planning, expense control, sales, and service.
- Assist the Store Manager and Assistant Store Manager with recruitment, training, development, and succession planning for employees.
- Manage payroll control and service-driven scheduling.
- Communicate merchandise opportunities to the Store Manager and/or Assistant Store Manager.
- Achieve or exceed inventory and shrink goals and manage physical inventory counts.
- Handle and process incoming and outgoing merchandise.
- Comply with policies, procedures, operational core competencies, and key accountabilities.
- Maintain a safe, healthy, and compliant working and shopping environment.
Benefits
- Bonus
- Benefits are indicated for full-time employees; details are not provided.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
