Retail Supervior

Columbia Sportswear•Mercedes, TX

12d

About The Position

The Retail Supervisor is a member of the Store Leadership Team who provides leadership and direction to associate-level team members in an assigned area. The role supports effective store operations and procedures while helping create memorable consumer experiences and advance Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.” The Retail Supervisor fosters a positive environment, demonstrates a high professional standard, and leads by example in accordance with company values. The position oversees daily work, training, and coaching for associates; supervises an assigned department; and works with store leadership to maintain policies, procedures, and standards. The role also supports store profitability through receiving, handling, replenishing, and processing merchandise. The job description notes that duties are not all-inclusive and describes the general scope and function of the position.

Requirements

2–5 years of experience in the position or specialization.
Skill operating a point-of-sale (POS) system, other in-store computerized systems, and a telephone.
Effective communication skills, including the ability to exchange ideas and information with store leaders, associates, and consumers.
Availability to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.
Ability to communicate clearly with others.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Oversee the day-to-day work of associate-level staff.
Provide direction, guidance, training, and coaching to associate-level team members to support efficient operations, proper store procedures, and the in-store customer experience.
Supervise the assigned department and oversee store profitability through receiving, handling, replenishing, and processing.
Build and maintain store culture through teamwork and coaching, and lead by example with professional behavior.
Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas.
Maintain company standards and policies, ensure employees follow procedures and quality standards, and work to resolve problems or errors.

Benefits

Quarterly bonus program tied to store performance.
Comprehensive medical coverage with FSA/HSA options.
Dental, vision, and well-being plans.
401(k) participation with company matching.
Paid time off and floating holidays.
Quarterly reimbursement program supporting health and fitness.
Employee Assistance Programs offering access to mental health and financial services, fitness-program discounts, and more.
Paid Culture and Community and Volunteer Hours.
Tuition Assistance Program and learning and development courses.
Employee discounts across Columbia, prAna, Sorel, and Mountain Hardwear brands.
Life insurance and disability coverage.
Voluntary benefits, including accident, critical illness, hospital indemnity, and legal services.
Free, confidential, 24/7/365 EAP+ counseling services.
Extensive wellness benefits and a generous time-off program.