Retail Employee

The Container Store•Bound Brook, NJ
•Onsite

About The Position

The Retail Employee / Project Specialist performs a range of duties to ensure customers have an excellent experience while shopping in the store or picking up an order. The role involves helping customers solve organizational challenges, selling storage and organization solutions, supporting checkout, processing orders, maintaining merchandise and store areas, and organizing the stockroom. Work may include merchandise processing during early mornings or evenings, depending on the schedule.

Requirements

  • Strong computer skills.
  • Enjoy engaging with people and connecting with customers.
  • Flexibility in scheduling to accommodate the changing nature of retail.
  • Must be at least 18 years of age.

Nice To Haves

  • High school diploma preferred.
  • Retail sales experience is a plus.

Responsibilities

  • Welcome and greet customers at the store entrance or throughout the store.
  • Connect with customers and suggest solutions to their organizational challenges.
  • Design and sell custom closets and other storage and organization solutions.
  • Operate the register with a focus on providing a positive checkout experience.
  • Introduce customers to and enroll them in the rewards program.
  • Process merchandise during early mornings or evenings, based on the schedule.
  • Maintain the sales floor by keeping shelves stocked and presented according to brand standards.
  • Support customer carryout to cars, including curbside and parking lot or garage assistance.
  • Assist with store cleaning routines, including dusting, cleaning restrooms, and vacuuming.
  • Process customer orders for curbside pickup and/or delivery.
  • Organize and maintain the stockroom to support store selling efforts.
  • Meet the role’s time expectations and perform tasks accurately and promptly, with pace and attention to detail.
  • Actively engage customers to help solve their organizational challenges.

Benefits

  • Rewarding pay starting at $15.00 per hour, up to $17.00 per hour.
  • Competitive health insurance plans.
  • Dental insurance.
  • Vision insurance.
  • 401(k) retirement savings plan with optional investment guidance and assistance through Fidelity.
  • Competitive sick pay and PTO plan.
  • For full-time associates: basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts.
  • For full-time associates: parental leave policies, adoption and surrogacy assistance, and fertility and maternity support program.
  • For full-time associates: paid holidays, gym membership discounts, and a qualified transportation benefits program.
  • For full-time associates: discounts on merchandise, custom spaces, services, gift cards, and pet insurance.
  • Service awards and retirement gifts, recognition for exemplifying core principles, and recognition of exceptional daily contributions.
  • Employee Resource and Affinity Groups.
  • Fun and collaborative work environment with opportunities to learn and grow.
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