Retail Employee
About The Position
The Retail Employee / Project Specialist performs a range of duties to create an excellent customer experience, whether customers are shopping in the store or picking up an order. The role includes greeting and assisting customers, identifying organizational challenges and recommending solutions, designing and selling custom storage solutions, supporting checkout and the rewards program, and maintaining merchandise, sales-floor, and stockroom presentation. It also includes processing pickup and delivery orders, helping customers with carryout, and completing store cleaning routines. The Container Store describes its culture as built around Foundation Principles and offers a collaborative environment where employees can learn, grow, and contribute.
Requirements
- Must be at least 18 years of age.
- Strong computer skills.
- Enjoy engaging with people and connecting with customers.
- Understand that retail is an ever-changing industry and requires flexibility in scheduling.
Nice To Haves
- High school diploma preferred.
- Retail sales experience is a plus.
Responsibilities
- Welcome and greet customers at the front entrance or throughout the store.
- Connect with customers throughout the store and suggest solutions to their organizational challenges.
- Design and sell custom closets and other storage and organization solutions.
- Operate the register with a strong focus on providing a great checkout experience.
- Introduce customers to and enroll them in the rewards program.
- Process merchandise during early morning or evening shifts, depending on the schedule.
- Maintain the sales floor by keeping shelves full and presented according to brand standards.
- Help carry customers’ purchases to their cars, including curbside and parking-lot or garage carryout.
- Assist with store cleaning routines, including dusting, restroom cleaning, and vacuuming.
- Process customer orders for curbside pickup and/or delivery.
- Organize and maintain the stockroom to support store selling efforts.
- Meet established time expectations while performing tasks accurately and promptly, with pace and attention to detail.
- Actively engage customers to solve their organizational challenges.
Benefits
- Starting pay of $15.00 to $17.00 per hour.
- Health, dental, and vision plans.
- 401(k) retirement savings plan with optional investment guidance and assistance through Fidelity.
- Access to the 1equals3 website for benefits information and company updates.
- Sick pay and paid time off.
- For full-time associates: basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts.
- For full-time associates: parental leave policies, adoption and surrogacy assistance, and fertility and maternity support program.
- For full-time associates: paid holidays, gym membership discounts, and a qualified transportation benefits program.
- For full-time associates: discounts on products and services, gift cards, and pet insurance.
- Service awards and retirement gifts, recognition of employees who exemplify core principles, and recognition of exceptional daily contributions.
- Employee Resource and Affinity Groups.
- Fun and collaborative work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
