INTERNAL APPLICANTS ONLY – Part-Time Retail Supervisor

Lakeshore Learning Materials, LLC•Saint Louis Park, MN
•Onsite

About The Position

The Part-Time Retail Supervisor supports the Lakeshore Learning Store’s sales team and day-to-day retail operations. The role helps develop and motivate team members, uphold customer service and store presentation standards, and support sales and outreach initiatives. The supervisor serves as a keyholder and assists with inventory, cash handling, scheduling, and payroll approvals. This position is open to internal candidates only.

Requirements

  • At least 1 year of related retail management experience.
  • Ability to work a flexible schedule, including nights and weekends.
  • Knowledge of retail POS systems.
  • Passion for excellent customer service.
  • Positive and proactive approach to management and teamwork.
  • Excellent communication and training skills.
  • Strong time-management and organizational skills.
  • Ability to demonstrate company standards and reinforce them with the team.
  • Ability to recognize and reward achievements.
  • Ability to give regular, clear feedback and provide and receive constructive criticism.
  • Ability to multitask to meet simultaneous demands.

Nice To Haves

  • Experience with customer outreach and driving customer loyalty through brand-awareness initiatives.

Responsibilities

  • Support recruitment and development of the sales team.
  • Support training and development of new sales associates.
  • Provide ongoing coaching and feedback to team members.
  • Assist in driving workplace engagement and motivation within the store.
  • Exceed customer service expectations and empower the team to follow customer service protocols.
  • Seek and communicate customer feedback regarding school and home use of products.
  • Build lasting relationships with customers.
  • Train staff on new products and promotions.
  • Monitor and maintain store presentation standards, retail policies and procedures, cleanliness, and safety standards.
  • Assist with inventory management and stock control.
  • Help with cash handling and reconciliation.
  • Act as a keyholder, supporting store and register opening and closing.
  • Assist with employee scheduling and payroll approvals to support optimal staffing.
  • Support sales initiatives, promotional activities, and store outreach programs.

Benefits

  • Quarterly bonus program.
  • 401(k) retirement plan.
  • Generous employee discount.
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