Retail Supervisor

Advantage Solutions•Charlotte, NC

42d•$43,888 - $63,500

About The Position

The Retail Supervisor leads and directs Retail Sales Representatives and Merchandisers within an assigned territory to achieve and maintain client and customer standards. The role works with Business Development Managers, clients, store managers, and other retail personnel to meet retail business objectives through team leadership, retail execution, store relationship management, and adherence to merchandising standards. The supervisor oversees retail projects and store audits, supports timely placement of new items, and ensures products are stocked, signed, faced, and set according to client schematics. The role also manages schedules and call coverage, controls budgets and expenses, and completes accurate and timely reports and administrative documentation. The position requires travel up to 30% within the assigned territory. Work may take place in an office, field, retail store, or warehouse environment.

Requirements

Associate's degree or equivalent work experience.
At least 4 years of applicable retail, merchandising, or sales experience.
At least 2 years of supervisory or team leadership experience.
Good written and verbal communication skills.
Well-organized and detail-oriented, with the ability to manage a fast-paced work environment and multiple tasks.
Ability to work independently.
Basic computer skills, including familiarity with Microsoft Word, Excel, and internet usage.
Ability to gather data, compile information, and prepare reports.
Ability to travel and drive for work, including travel up to 30% within the assigned territory.
Ability to engage in considerable physical activity, lift and/or push up to 50 pounds, stand for long periods, and work in extremely cold conditions when required.
Ability to follow proper safety practices when handling products and/or cooking.

Nice To Haves

Associate's degree is preferred; equivalent work experience is accepted.

Responsibilities

Supervise, retain, train, coach, guide, direct, and develop direct reports; provide guidance and mentoring to indirect reports as needed.
Oversee retail personnel and store audits to achieve client goals and standards.
Ensure retail projects are completed, including timely placement of new items in authorized stores.
Build and maintain relationships with clients, store management, and other retail personnel.
Increase brand representation and visibility through retail execution and trade and client relationships.
Ensure products are fully stocked, correctly signed, properly faced, and set to client schematics and shelf standards.
Schedule merchandisers, oversee call coverage, and review reports to ensure adequate store coverage.
Monitor budgets and control expenses in accordance with company guidelines.
Complete accurate and timely paperwork and reports, including recaps, itineraries, timesheets, and expense reports.
Communicate performance expectations and provide ongoing feedback to direct reports.