Retail Store Team Leader

External Ocean State Job Lot•Brockton, MA

About The Position

The Store Team Leader is responsible for leadership at an assigned Ocean State Job Lot store. The role oversees hiring, associate development, store profit and loss reporting, merchandising, and operations in accordance with company policies and procedures. The Team Leader develops store associates and the store leadership team in line with the company’s overall philosophy, promotes the store’s strategic vision, and drives store profits through effective leadership. The position also oversees staffing, store presentation, customer service, freight flow, backroom organization, and operational execution. The work is primarily in a climate-controlled environment with minimal potential safety or health hazards. The role requires long periods of remaining stationary, moving, and positioning oneself to complete assigned tasks. Conditions vary by store location and may include sales, stockroom/receiving, and office areas with differing temperatures, dust levels, and accessibility. Reasonable accommodations may be made for individuals with disabilities to perform essential functions. The job description notes that duties may change and that the position is at-will.

Requirements

Previous retail management experience, or an equivalent combination of education and experience, is preferred.
Proficiency with Google platform tools, including Sites, Slides, Drive, Docs, and Sheets.
Strong communication skills and ability to build and maintain a culture of trust and respect.
Ability to embrace others’ ideas, commit time and energy to developing future leaders, and motivate teams around a common purpose and vision.
Ability to work with minimal supervision and proactively prioritize multiple tasks in support of larger strategic initiatives.
Direct experience managing others and supporting their performance.
Leadership skills and a commitment to developing future leaders.

Nice To Haves

Previous retail management experience or an equivalent combination of education and experience.

Responsibilities

Promote the assigned store’s strategic vision and drive store profits through effective leadership.
Hire, lead, and develop store associates; maintain staffing needs while adhering to the base-scheduling program.
Develop reporting store leaders to build leadership capacity and succession opportunities.
Ensure store presentation meets company standards for merchandising, maintenance, and cleanliness.
Provide for proper ordering and communicate with Buyers.
Comply with company operational, merchandising, and visual directives, policies, procedures, and programs.
Monitor customer service to ensure it meets company and customer expectations.
Develop and promote a stable, knowledgeable store organization.
Maintain close working relationships with the designated Performance Support Manager, Human Resources Business Partner, District Asset Protection Manager, and District Team Leader.
Manage freight flow, backroom organization, and 24-hour freight turnaround.
Perform other job duties and tasks as directed by supervisors or managers.