Retail Store Tailor
About The Position
The Tailor delivers high-quality craftsmanship and a proper fit for customers through clothing alterations, measurements, fittings, and garment repairs. The role calls for strong sewing and alteration abilities, attention to detail, reliability, accuracy, efficiency, and a commitment to customer satisfaction. Tailors collaborate with colleagues and uphold company standards while contributing to a positive, professional work environment. The position performs standard alterations according to company guidelines, including pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments. Tailors maintain quality standards, press garments, keep the workspace and equipment organized, tag and prepare completed work for pickup, and monitor tailoring supplies. They may support customer consultations and front-of-house activities, share tailoring knowledge, assist with training sales staff, and adapt to changing priorities as directed by management. The role requires the ability to work at least 40 hours per week when needed, including hours the store is operating. There may be an opportunity to work voluntarily across multiple store or site locations and brands. Pay range: $15.99–$25.59 per hour.
Requirements
- Strong sewing and alteration abilities.
- Keen attention to detail and commitment to high-quality craftsmanship.
- Ability to operate small tools and equipment, including needles, scissors, sewing machines, and presses, with precision.
- Ability to understand, follow, and execute detailed instructions.
- Ability to sit and stand for extended periods.
- Strong time-management skills to complete alterations efficiently within designated timeframes.
- Ability to communicate clearly and professionally.
- Ability to read, count, and write to complete required documentation accurately.
- Ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
- Ability to work at least 40 hours per week when needed, including any hours the store is in operation.
Responsibilities
- Perform standard garment alterations in accordance with company guidelines.
- Maintain an average of 60 minutes of productive alteration work per working hour, while allowing for appropriate rest and meal periods and non-tailoring tasks as needed.
- Ensure garments meet quality standards, including clean finishes, secure stitching, even seams, and removal of loose threads and pins.
- Press garments for a clean, crisp finish.
- Maintain a clean, organized, efficient workspace and properly store and maintain tools and materials.
- Use tailor shop equipment proficiently.
- Accurately tag and organize completed work and prepare it for customer pickup.
- Monitor tailoring supplies and request replenishment from management as needed.
- Support front-of-house activities such as cleaning, restocking merchandise, and assisting customers.
- Participate in customer consultations at management's direction and offer guidance on alterations and garment fit.
- Listen to customer needs and provide personalized solutions.
- Adapt to workload priorities and scheduling needs as directed by management.
- Share tailoring knowledge and techniques with fellow tailors to support consistent quality and skill development.
- Assist in training sales staff on marking, fitting, measuring, and pressing techniques.
- Seek and respond to constructive feedback and communicate concerns or requests promptly.
- Report incidents, accidents, and safety hazards to the manager on duty and/or Regional Manager.
- Provide tailoring insights to sales staff to enhance product knowledge and customer experience.
- Maintain professional appearance and personal care.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
