Retail Store Tailor

Tailored Brands•Crestview Hills, KY

10d•$16 - $26

About The Position

The Tailor delivers high-quality craftsmanship and ensures a proper fit for customers through clothing alterations, measurements, fittings, and garment repairs. The role requires attention to detail, strong sewing and alteration abilities, and a commitment to customer satisfaction. Tailors are expected to be reliable, accurate, and efficient, collaborate effectively with colleagues, and uphold company standards. The Tailor performs standard alterations according to company guidelines, maintains garment quality, presses finished garments, and keeps the workspace and equipment organized and well-maintained. The role also includes tagging and organizing completed work, monitoring tailoring supplies, and supporting customer consultations and other store activities as needed. Tailors share knowledge with colleagues, assist with training sales staff in tailoring fundamentals, respond to feedback, report safety concerns, and adapt to changing workload and scheduling needs. The position requires the ability to work at least 20 hours per week when needed, including any days and hours the store is operating. The listed pay range is $15.99–$25.59; final pay considers skills, background, experience, market location, and applicable prevailing wage laws. Employees may have the opportunity to work voluntarily across multiple store or site locations and brands.

Requirements

Ability to operate small tools and equipment precisely, including needles, scissors, sewing machines, and presses.
Ability to understand, follow, and execute detailed instructions.
Ability to sit and stand for extended periods.
Strong attention to detail to ensure garments meet quality standards.
Excellent time management skills to complete alterations efficiently within designated timeframes.
Ability to communicate clearly and professionally.
Ability to read, count, and write to complete required documentation accurately.
Ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
Ability to work at least 20 hours per week when needed, including any days and hours the store is in operation.

Responsibilities

Perform standard garment alterations, including hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments, in accordance with company guidelines.
Maintain an average of 60 minutes of productive alteration work per working hour, allowing for appropriate rest and meal periods and time for non-tailoring tasks.
Ensure garments meet quality standards, including clean finishes, secure stitching, even seams, and removal of loose threads and pins.
Press garments for a clean, crisp finish.
Maintain a clean, organized, and efficient workspace, and properly store and maintain tools and materials.
Demonstrate proficiency with tailor shop equipment.
Tag and organize completed work accurately and prepare it for customer pickup.
Monitor tailoring supplies and request replenishment from management as needed.
Support front-of-house activities as needed, including cleaning, restocking merchandise, and assisting customers.
Participate in customer consultations at management's direction and offer guidance on alterations and garment fit.
Listen to customer needs and provide personalized solutions.
Adapt to changing workload priorities and scheduling needs as directed by management.
Share tailoring knowledge and techniques with fellow tailors to support consistent quality and skill development.
Assist in training sales staff on marking, fitting, measuring, and pressing techniques.
Seek and respond to constructive feedback and communicate concerns or requests promptly.
Report incidents, accidents, or safety hazards to the manager on duty and/or Regional Manager.
Provide tailoring insights to sales staff to enhance product knowledge and the customer experience.
Uphold professional appearance and personal care standards.