Retail Store Supervisor - (Key Carrier) - Full Time - NEW STORE OPENING!
About The Position
The Store Area Supervisor at Ocean State Job Lot oversees daily operations and merchandising for assigned areas. The role ensures smooth freight flow while prioritizing exceptional customer experiences, under the guidance of a designated Team Leader. It also serves as a development path for future OSJL team leaders, with associates encouraged to pursue leadership growth opportunities. The position may include supervising store operations and opening or closing procedures when designated. The job description notes that duties may be revised and that supervisors or managers may assign additional tasks.
Requirements
- At least 1 year of professional experience in other retail environments.
- Computer skills, including use of the Google platform (Email, Sites, Slides, Drive, Docs, and Sheets) and Qlik.
- Availability to work as needed by the business, including nights and weekends.
- Must be at least 18 years old.
Nice To Haves
- Prior customer service experience.
- Training experience.
- Prior merchandise ordering, receiving, stocking, and maintenance experience in other retail environments.
Responsibilities
- Champion exceptional customer service for diverse clientele and foster a welcoming, inclusive environment by exemplifying the T.R.E.A.T. model.
- Connect customers with corporate customer service and help ensure effective issue resolution.
- Promote Company-wide customer initiatives, including donations, loyalty programs, and promotions.
- Create effective work schedules for the assigned area.
- Guide and support the team to complete tasks and cultivate a collaborative, motivating environment.
- Support training for store associates in the assigned area and foster growth opportunities across all levels.
- Manage merchandise presentation and ensure timely adherence to Company guidelines.
- Maintain accurate signage and ticketing, including proper ordering, backroom stock management, and sales floor flow.
- Verify pricing accuracy of incoming shipments, report errors and discrepancies, and perform daily manifest checks.
- Identify, separate, and effectively display priority items.
- Handle packaways, Return To Warehouse shipments, transfers, recalls, and returns in accordance with Company policies.
- Uphold store safety and maintenance standards.
- When designated, supervise store operations, including opening and closing procedures.
- Operate a cash register as needed.
- Adhere to all Company policies and procedures.
Benefits
- 30% associate discount.
- Wellbeing Time and Care.com access.
- Paid sick time, vacation, and holiday pay.
- Medical, dental, vision, life, critical illness, and accident coverage.
- Flexible Spending Account for healthcare and dependent care costs.
- Short-term disability coverage.
- Accolade Care personalized healthcare support and navigation.
- Referral bonus eligibility.
- Tuition reimbursement.
- Profit sharing bonus.
- 401(k) retirement savings plan.
- OSJL vacation opportunities and discounts at partner companies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
