NEW STORE OPENING - Retail Store Manager - Fargo, North Dakota

L.L.Bean • Fargo, ND

1d • Onsite

About The Position

L.L.Bean is hiring a Retail Store Manager to lead the opening and future success of its new retail store at West Acres Mall in Fargo, North Dakota, targeted to open in Winter 2027. The manager drives business results, develops talent, and ensures delivery of the L.L.Bean customer experience while communicating and advancing retail strategic initiatives. The role is accountable for the store’s profit and loss performance and promotes L.L.Bean’s core values of Outdoors Heritage, Integrity, Service, Respect, Perseverance, and Safe and Healthy Living.

The manager sets priorities and direction, leads teams toward objectives, and allocates payroll, expenses, and staff to meet goals. They maintain operational standards, support asset protection and supply control, and foster a disciplined culture of execution. The role also develops and assesses talent, provides performance feedback, supports succession planning, and promotes inclusive hiring and respectful collaboration.

The manager is accountable for delivering the customer experience, upholding the company’s Golden Rule and Guarantee, and promoting the Learn, Try, Buy and Enjoy concept through outdoor discovery school walk-on adventures, clinics, and demonstrations. They use customer feedback and visual presentation improvements to enhance the experience and store results. Leaders are also expected to model safe behavior, evaluate risks, and help ensure a safe and healthy workplace. Occasional travel between stores and out of state may be necessary.

Requirements

• At least 5 years of experience as a store manager in a relevant traffic, volume, and unit-intensity location.
• Two-year associate degree.
• Demonstrated critical leadership behaviors, including strategic and innovative thinking.
• Strong business acumen and ability to achieve sales and service goals.
• Proven ability to lead, develop, and motivate employees.
• Ability to foster an inclusive work environment and customer experience.
• Ability to collaborate in a retail environment and serve customers and teams from a variety of backgrounds.
• Established time-management and organizational skills.
• Established interpersonal, written, and verbal communication skills.
• Ability to build strong partnerships and collaborate to achieve goals.
• Ability to balance growth and tradition.
• Ability to travel occasionally between stores and out of state if necessary.

Responsibilities

• Drive business results in the assigned store and communicate clear direction and priorities.
• Inspire and guide teams to reach goals and achieve objectives.
• Allocate payroll, expenses, and people to meet business goals.
• Create a disciplined culture focused on execution and ensure adherence to standard operating procedures, including human resources, loss prevention, and safety.
• Support asset protection and supply control as part of profit and loss management.
• Take accountability for individual results and team decisions.
• Set standards and accountability, assess talent, provide frequent performance feedback, recognize achievements, and address underperformance.
• Develop employees, identify high-potential talent, and provide challenging assignments to support succession planning.
• Model inclusive and fair hiring practices and foster respectful, collaborative communication across differences.
• Drive GUIDE and Manager On Duty behaviors and uphold L.L.Bean’s Golden Rule and Guarantee.
• Promote the Learn, Try, Buy and Enjoy concept through outdoor discovery school walk-on adventures, clinics, and demonstrations.
• Use customer feedback to improve the customer experience.
• Identify and influence visual presentation improvements, and hold the team accountable for visual standards.
• Model safe behaviors, evaluate risks, and help ensure workplace risks are reduced to acceptable levels.

Benefits

• Benefits package designed to support employees’ health and financial goals.
• Programs and perks intended to support work-life balance and time to recharge outdoors.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree