NEW STORE OPENING - Retail Store Manager - Fargo, North Dakota

L.L.Bean•Fargo, ND
•$67,100 - $87,200•Onsite

About The Position

L.L.Bean is hiring a Retail Store Manager to lead the opening and ongoing success of its new store at West Acres Mall in Fargo, North Dakota, targeted to open in Winter 2027. The role drives business results, develops talent, and ensures delivery of the L.L.Bean customer experience. The manager communicates and advances Retail strategic initiatives and is accountable for the store’s profit and loss performance. The manager promotes L.L.Bean’s core values—Outdoors Heritage, Integrity, Service, Respect, Perseverance, and Safe and Healthy Living—and helps uphold the company’s brand, culture, and mission. They lead store teams, allocate resources, maintain operating and safety standards, develop employees, and improve customer experience and store presentation. Leaders are expected to model safe behavior, evaluate risks, and help reduce them to acceptable levels. The position may require occasional travel between stores and out of state.

Requirements

  • At least 5 years of experience as a store manager in a location with relevant traffic, volume, and unit intensity.
  • Two-year associate degree.
  • Demonstrated strategic and innovative leadership behaviors.
  • Strong business acumen and ability to achieve sales and service goals.
  • Proven ability to lead, develop, and motivate employees.
  • Ability to foster an inclusive work environment and customer experience.
  • Ability to collaborate in a retail environment and serve customers and teams from a variety of backgrounds.
  • Established time-management and organizational skills.
  • Established interpersonal, written, and verbal communication skills.
  • Ability to build strong partnerships and work collaboratively to achieve goals.
  • Ability to balance growth and tradition.
  • Ability to travel occasionally between stores and out of state if necessary.

Responsibilities

  • Drive business results in the assigned store by setting direction, communicating priorities, guiding teams, and allocating payroll, expenses, and people to meet goals.
  • Create a disciplined culture focused on excellent execution and ensure adherence to standard operating procedures, including human resource management, loss prevention, and safety.
  • Support asset protection, supply control, and profit and loss management; take accountability for individual results and team decisions.
  • Develop talent by setting standards and accountability, coaching employees, assessing talent, and providing frequent, comprehensive performance feedback.
  • Recognize employee achievements, address underperformance, and identify high-potential employees for challenging assignments and succession planning.
  • Model inclusive and fair hiring practices and foster respectful, inclusive collaboration among employees and customers with varied backgrounds and perspectives.
  • Deliver the L.L.Bean customer experience by elevating GUIDE and Manager On Duty behaviors and upholding the company’s Golden Rule and Guarantee.
  • Promote the Learn, Try, Buy, and Enjoy concept through outdoor discovery school walk-on adventures, clinics, and demonstrations.
  • Use customer feedback to identify changes that improve the customer experience.
  • Improve visual presentation to support profitability and results, and uphold visual presentation standards.
  • Follow and model health and safety practices, evaluate risk, and help ensure risks are reduced to acceptable levels.
  • Travel occasionally between stores and out of state if necessary.

Benefits

  • Benefits package with programs and perks designed to support health and financial goals.
  • The company describes work-life balance and opportunities to recharge outdoors as part of its employee offering.
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