Retail Store Manager

Guitar Center • Chesapeake, VA

1d

About The Position

The Retail Store Manager runs day-to-day sales and store operations while maintaining excellent customer service standards. The role includes leading the sales team, monitoring store performance and inventory, ensuring products are available and displayed appropriately, and overseeing employee-related functions. The manager also handles daily operational tasks for institutional sales and rental accounts, promotes the Music & Arts lesson program, and assists teachers.

Requirements

• High school diploma or equivalent.
• At least 2 years of relevant work experience.

Nice To Haves

• 3–5 years of retail experience.
• Musical experience and interest.

Responsibilities

• Coach, counsel, advise, support, and motivate the sales team to help meet sales objectives.
• Stay current on financial data, inventory, and other statistics.
• Ensure products are available for purchase and displayed appropriately.
• Oversee payroll, recruiting, hiring, and training of store employees.
• Execute daily operational tasks related to institutional sales and rental services for assigned accounts.
• Promote the Music & Arts lesson program and assist teachers.
• Provide outstanding customer service to every customer.
• Perform additional duties as assigned.

Benefits

• Gig leave for musician employees.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED