Retail Store Manager-2
AT&T•New York, NY
•$66,100 - $99,100•Onsite
About The Position
The Retail Store Manager oversees all aspects of the daily operation of an AT&T retail store. The role includes managing and developing a team, handling merchandising and product launches, and meeting and exceeding sales objectives while ensuring customers receive an exceptional experience with AT&T products and services. The manager also conducts outreach and promotional activities, including off-site events as needed, and coaches retail sales consultants to help them meet sales and service goals. AT&T provides paid training to support success in the leadership role.
Requirements
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
Responsibilities
- Oversee all aspects of daily retail store operations.
- Manage, develop, and coach a team of retail sales consultants to meet sales and service goals.
- Oversee merchandising and product launches.
- Meet and exceed sales objectives.
- Ensure customers have an extraordinary experience with AT&T products and services.
- Conduct outreach and promotional activities, including off-site events as needed.
- Collaborate with key stakeholders on initiatives beyond store walls.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays
- Paid parental leave
- Paid caregiver leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption reimbursement
- Short-term and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage
- Employee Assistance Programs (EAP)
- Employee wellness programs
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
