Retail Store Loss Prevention Detective Paradise Valley
About The Position
The Retail Store Loss Prevention Detective completes daily tasks for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role conducts apprehensions according to established policies and guidelines, communicates with Associates about damage and shrink initiatives, and identifies and resolves internal and external theft. The Detective supports investigations, surveillance, store shrink-reduction goals, and safety awareness. Responsibilities also include maintaining accurate paperwork and appropriate evidence, understanding law enforcement procedures, and participating professionally in legal activities when needed. The role provides courteous customer service, promotes honesty and integrity, maintains confidentiality, and follows labor laws, policies, and procedures. This position is at the TJ Maxx store at 4511 E Cactus Rd, Phoenix, Arizona. The starting pay range is USD $15.15 to $20.40 per hour; actual starting pay depends on relevant skills, qualifications, and experience.
Requirements
- Excellent communication skills and sound judgment.
- Basic computer skills.
- Basic time-management skills.
- Investigative and analytical skills.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Ability to work effectively with peers and supervisors to accomplish tasks.
- Ability to work a flexible schedule to support business needs.
- 0–2 years of retail or security experience.
Responsibilities
- Complete daily tasks required for Store Loss Prevention and safety programs.
- Maintain positive relationships with Store Management.
- Conduct apprehensions in accordance with established policies and guidelines.
- Communicate with store Associates about damage and shrink initiatives.
- Identify and resolve internal and external theft.
- Adhere to established shoplifter guidelines and policies.
- Provide timely, courteous, and knowledgeable customer service.
- Promote honesty and integrity and maintain confidentiality.
- Observe, apprehend, and/or deter acts of dishonesty from outside sources.
- Participate in investigations and surveillance as assigned.
- Ensure apprehensions are consistent with store theft activity.
- Complete and distribute paperwork accurately and promptly.
- Maintain appropriate evidence, demonstrate understanding of law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
- Coordinate and complete shrink-related activities in partnership with Store Management.
- Adhere to all labor laws, policies, and procedures.
- Support and participate in store shrink-reduction goals and programs.
- Encourage Associate use of shrink-reduction resources.
- Promote safety awareness and support maintenance of a safe environment.
Benefits
- Associate discount.
- Employee assistance program (EAP).
- Smoking cessation assistance.
- Bereavement benefit.
- 401(k) Associate contributions.
- Child-care and cell-phone discounts.
- Pet and legal insurance.
- Credit union.
- Referral bonuses.
- 401(k) match for eligible Associates.
- Medical, dental, and vision coverage for eligible Associates.
- Health savings account (HSA) for eligible Associates.
- Health care flexible spending account (FSA) for eligible Associates.
- Life insurance for eligible Associates.
- Short- and long-term disability coverage for eligible Associates.
- Paid parental leave for eligible Associates.
- Paid holidays, vacation, and sick time for eligible Associates.
- Auto and home insurance discounts.
- Scholarship program.
- Adoption assistance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
