Retail Store Key Holder

MARION GOODWILL INDUSTRIES INC • Westerville, OH

18d • $15 - $18

About The Position

Marion Goodwill Industries is seeking a Store Keyholder to support daily store operations and assist with team supervision. The role helps lead store associates, drive sales performance, and provide a strong experience for customers and donors. The organization’s mission is to fund job training, education, and community programs through donations and purchases.

Requirements

• At least 2 years of leadership or supervisory experience; retail experience preferred.
• High school diploma or GED required.
• Strong communication, problem-solving, and leadership skills.
• Ability to work flexible schedules, including evenings and weekends.
• Reliable transportation.
• Commitment to a drug-free workplace.
• Comfort standing, bending, and regularly lifting up to 40 lbs.

Nice To Haves

• Retail leadership or supervisory experience.

Responsibilities

• Deliver exceptional customer service to donors, shoppers, and team members.
• Assist with training, coaching, and supervising store associates.
• Oversee cash handling, opening and closing duties, and daily operations.
• Support scheduling, payroll tracking, and labor management.
• Handle and process donations properly to maximize their value.
• Ensure the store meets image, safety, and operational standards.
• Monitor inventory, stock shelves, and maintain appealing merchandise displays.
• Participate in loss prevention, reporting, and facility upkeep.
• Stay informed about industry trends and competitive pricing to maximize sales.

Benefits

• Competitive hourly pay.
• Career advancement and leadership development opportunities.
• Paid time off and floating holidays, with tenure.
• 20% employee discount.
• Ongoing training and skill-building.
• Comprehensive wellness and support services, life coaching, and education.
• Opportunity to contribute to a mission-driven organization making a community impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED