RETAIL STORE ASSOCIATE

San Antonio Shoes, Inc.•San Antonio, TX

About The Position

San Antonio Shoemakers (SAS), a privately held company based in San Antonio, Texas, is an American manufacturer of comfort footwear. The Retail Store Associate supports daily store operations and helps customers select and purchase SAS shoes and related products. The role includes opening and closing procedures, customer service and shoe fitting, use of point-of-sale systems, product knowledge, and completion of special projects. The position is 15–20 hours per week at $10 per hour, with availability to work day and night hours, including weekends.

Requirements

  • Some computer ability with POS systems and MS Office.
  • Strong communication skills and exceptional customer service.
  • Mature, responsible, and hardworking.
  • Respectful and caring toward coworkers.
  • High integrity, respect, and empathy for employees at all company levels, as well as visitors, vendors, and customers.
  • Passion, integrity, and energy to achieve goals for SAS and the team.
  • Accountability for actions.
  • Good attendance.
  • Self-motivated and a collaborative team player.
  • Valid driver's license.
  • High school diploma or equivalent.
  • Able to lift 50 lbs., sometimes with help.
  • Able to stand for long periods, bend frequently to tie and fit shoes, climb, and move.
  • Close visual acuity to view a computer, perform visual inspections, and prepare and analyze projects.
  • Able to communicate frequently with customers and coworkers.
  • Able to travel when needed and operate a vehicle.

Nice To Haves

  • Retail experience is preferred but not required.

Responsibilities

  • Perform day-to-day store opening and closing procedures in accordance with SAS philosophy and standards for service, cleanliness, and care.
  • Make weekly bank deposits.
  • Welcome customers, acknowledge them when they enter, and engage them in conversation.
  • Help customers sit, remove their shoes, measure their feet, and find properly fitting SAS shoes.
  • Show customers different categories of shoes, handbags, and shoe care products.
  • Operate POS computer systems for sales, returns, charges, checks, and receiving transfers.
  • Develop product knowledge of SAS items and demonstrate enthusiasm for the products and company philosophy.
  • Be ready to work at scheduled times.
  • Complete special projects effectively and in a timely manner.
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