RETAIL STORE ASSOCIATE

San Antonio Shoe Inc•Westmont, IL
•Onsite

About The Position

San Antonio Shoemakers (SAS), a privately held company based in San Antonio, Texas, has manufactured American-made comfort footwear for over 40 years. The Retail Store Associate supports store operations and provides welcoming, attentive customer service. The role includes opening and closing procedures, helping customers select and fit shoes, presenting related products, and processing transactions using point-of-sale systems. Associates are expected to learn SAS products and philosophy, work their scheduled hours, and complete special projects effectively. The position requires physical activity, including prolonged standing, bending, lifting, and occasional travel. SAS is an Equal Opportunity Employer.

Requirements

  • Some computer ability, including familiarity with POS systems and MS Office.
  • Strong communication skills and exceptional customer service.
  • Mature, responsible, and hardworking.
  • Respectful and caring toward coworkers.
  • Integrity, respect, and empathy toward employees at all levels, visitors, vendors, and customers.
  • Passion, integrity, and energy to contribute to SAS and the team.
  • Accountability for actions.
  • Good attendance.
  • Self-motivated and a collaborative team player.
  • Valid driver's license.
  • High school diploma or equivalent.
  • Able to lift 50 pounds, sometimes with help.
  • Able to stand for long periods and frequently bend, climb, and move.
  • Close visual acuity for tasks such as viewing a computer, visual inspection, and preparing and analyzing projects.
  • Able to communicate frequently with customers and coworkers.
  • Able to travel when needed and operate a vehicle.
  • Able to work day and night hours, including weekends.

Nice To Haves

  • Retail experience is preferred but not required.

Responsibilities

  • Perform day-to-day store opening and closing procedures in accordance with SAS philosophy and standards for service, cleanliness, and care.
  • Make weekly bank deposits.
  • Welcome customers by smiling, greeting, and acknowledging them, and engage them in conversation.
  • Seat customers, remove their shoes, measure their feet, and fit them with appropriate SAS shoes.
  • Present shoe categories, handbags, and shoe-care products.
  • Operate point-of-sale computer systems for sales, returns, charges, checks, and receiving transfers.
  • Develop product knowledge and demonstrate enthusiasm for SAS products and company philosophy through words and actions.
  • Be ready to work at scheduled times.
  • Complete special projects in a timely and effective manner.
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