RETAIL STORE ASSOCIATE

San Antonio Shoe Inc•Mesa, AZ

About The Position

San Antonio Shoemakers (SAS), a privately held company based in San Antonio, Texas, has manufactured high-quality comfort footwear for more than 40 years. The Retail Store Associate supports day-to-day store operations and provides customers with welcoming, knowledgeable service. The associate helps customers find properly fitted SAS footwear and presents shoes, handbags, and shoe-care products while reflecting the company’s service standards and philosophy. The role includes store opening and closing procedures, weekly bank deposits, point-of-sale transactions, and special projects. The position requires working scheduled day and night hours, including weekends, and some travel may be needed.

Requirements

  • Some computer ability, including experience with POS systems and MS Office.
  • Strong communication skills and exceptional customer service.
  • Mature, responsible, and hardworking.
  • Respectful and caring toward coworkers.
  • High integrity, respect, and empathy for employees at all levels, visitors, vendors, and customers.
  • Passion, integrity, and energy to achieve success for SAS and the team.
  • Accountable for actions and good attendance.
  • Self-motivated and a collaborative team player.
  • Must obtain a valid driver’s license.
  • High school diploma or equivalent.
  • Able to lift 50 pounds, sometimes with help; stand for long periods; bend frequently to tie and fit shoes; climb and move; and operate a vehicle.
  • Close visual acuity to view a computer, perform visual inspections, and prepare and analyze projects.
  • Able to communicate frequently with customers and coworkers and travel when needed.
  • Able to work day and night hours, including weekends.

Nice To Haves

  • Retail experience is preferred but not required.

Responsibilities

  • Perform day-to-day store opening and closing procedures according to SAS philosophy and standards for service, cleanliness, and caring.
  • Make weekly bank deposits.
  • Welcome customers by smiling, greeting, and acknowledging them, and engage them in conversation.
  • Seat customers, remove their shoes, measure their feet, and fit them with appropriate SAS shoes.
  • Present different categories of shoes, handbags, and shoe-care products.
  • Operate point-of-sale systems for sales, returns, charges, checks, and receiving transfers.
  • Develop product knowledge and demonstrate enthusiasm for SAS products and company philosophy through daily words and actions.
  • Be ready to work at scheduled times.
  • Complete special projects effectively and on time.
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