Retail Store Associate

Sherwin-Williams • Spokane, WA

5d • Onsite

About The Position

The Retail Store Associate supports the success of Sherwin-Williams retail stores by serving wholesale and retail customers, identifying their needs, answering questions about products, and recommending suitable solutions. The associate resolves customer concerns, maintains product knowledge and store presentation standards, and works toward customer satisfaction and sales goals. The position is part time and is located at Store #701706, 9412 N Newport Hwy, Spokane, WA 99218. Pay is $17.50 per hour. The role involves customer contact, including possible contact with minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuable items. A criminal-history review is considered necessary for business, operational, and safety reasons.

The position may involve retrieving products from shelves and floor stacks, frequently lifting and carrying up to 50 pounds and occasionally up to 70 pounds, and working scheduled hours that may include evenings and weekends. Duties may also include loading and unloading delivery trucks and assisting with deliveries.

Sherwin-Williams describes its purpose as inspiring and improving the world by coloring and protecting what matters. The company highlights opportunities for employees to support its mission, develop skills and careers, and connect with an inclusive team and communities. The hiring process includes an online application, a digital video interview for qualified candidates, and an in-store interview for top candidates.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
• Must have a valid, unrestricted driver's license.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.
• Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
• Build productive, trusting relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with company policies and procedures.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications as needed.
• Stock shelves and set up displays.
• Clean store equipment.
• Load and unload delivery trucks.
• Assist in making deliveries as needed.
• Maintain assigned areas in an in-stock and presentable condition.
• Stay knowledgeable about products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Benefits

• Health benefits, including prescription savings and virtual physician visits.
• Retirement and savings benefits.
• Time-away-from-work package, including vacation, holidays, and military leave.
• Part-time regular employees not covered by a collective bargaining agreement may receive 0–9 paid holidays per calendar year.
• Washington non-exempt employees accrue paid sick leave at one hour for every 40 hours worked.
• Employees working within Seattle, Washington accrue paid sick leave at one hour for every 30 hours worked.
• Up to four workweeks of paid military leave over a 12-month rolling calendar period for qualifying service-related absences.
• Five days of paid bereavement leave following the death of an immediate family member and three days following the death of another family member.
• Part-time employees receive paid vacation after their first year of hire under the company's part-time vacation policy.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed