Retail Store Associate
About The Position
The Retail Store Associate supports the store team in delivering a best-in-class customer experience. The role provides customer and team support, maintains accurate inventory and clean, orderly store and back-of-house spaces, and helps create an experience that encourages customers to return. Work consists of straightforward tasks performed using established procedures. The associate demonstrates enthusiasm and understanding of company technology, products, and services, and serves as a resource for the store team in both the front and back of the store. They monitor the sales floor and inventory areas, assist with inventory receiving and stocking, and support weekly cycle counts and improvements to store processes. The position requires regular, consistent, and punctual attendance, the ability to work nights and weekends on variable schedules, and overtime as necessary. It is a contract position based onsite in Sebring, Florida. The listed pay range is $15.00–$16.00 per hour.
Requirements
- Customer service skills.
- Ability to carry and lift boxes weighing up to 25 pounds.
- Ability to stand and move about the store constantly.
- Regular, consistent, and punctual attendance.
- Ability to work nights and weekends, variable schedules, and overtime as necessary.
Responsibilities
- Support the store team in delivering a best-in-class customer experience and provide assistance to customers and team members.
- Demonstrate understanding and enthusiasm for technology, particularly company products and services, and act as a resource for the store team.
- Monitor the sales floor to ensure counters, devices, accessories, and walkways are accessible, clean, and functioning; report exceptions to leadership.
- Greet customers during busy periods, connect them promptly with a sales consultant, and demonstrate the basics of company technology to new customers.
- Frequently inspect the back of the store to ensure inventory is clean, secure, and appropriately placed.
- Assist with receiving inventory and stocking the back of house according to store standards.
- Help conduct the weekly cycle count and identify opportunities to improve the store count process.
- Follow current processes and procedures and suggest improvements to the customer or store experience.
- Adapt to store management priorities and direction while maintaining professionalism and integrity.
- Perform other duties and responsibilities as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Critical illness, accident, and hospital coverage
- 401(k) retirement plan, with pre-tax and Roth post-tax contributions available
- Voluntary life and AD&D insurance for the employee and dependents
- Short- and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time off/leave, including PTO, vacation, or sick leave (eligibility requirements apply)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
