Retail Store Associate - CACTI Park of the Palm Beaches

MLB•West Palm Beach, FL
•Onsite

About The Position

The Retail Store Associate is part of the game-day experience at CACTI Park of the Palm Beaches, the Spring Training home of the Houston Astros and Washington Nationals. The associate provides customer service to visiting fans and sells retail merchandise in accordance with company customer-service and operational standards. The position is based in a stadium setting and is part-time and seasonal. A flexible schedule is required, including extended hours, evenings, weekends, and holidays. No travel is expected.

Requirements

  • High school diploma or GED required.
  • Basic math skills and ability to accurately handle money and count change.
  • Attention to detail.
  • Ability to handle multiple tasks simultaneously in a fast-paced environment.
  • Professionalism and a positive attitude.
  • Demonstrated ability to work effectively in a team setting.
  • Willingness to aggressively sell assigned items.
  • Reliability and commitment to meeting the work schedule and job requirements.
  • High level of honesty and integrity.
  • Ability to work a flexible schedule, including extended hours, evenings, weekends, and holidays.

Nice To Haves

  • Previous experience in retail or a customer-service environment.
  • Previous cash-handling experience.
  • Previous experience operating a point-of-sale system.
  • Bilingual ability.

Responsibilities

  • Help keep the park game-ready by completing assigned game-day duties.
  • Answer guests’ questions and assist them whenever possible.
  • Recommend, select, and help guests locate or obtain merchandise.
  • Process sales using the appropriate point-of-sale system, accept payments, and bag merchandise.
  • Exchange merchandise and process returns with supervisor approval.
  • Maintain sales records and complete related close-out paperwork.
  • Ensure merchandise is correctly labeled and displayed; routinely stock merchandise and face items on shelves.
  • Maintain a clean, organized store or stand and orderly back-stock, and know where goods are located.
  • Set aside defective, mis-marked, mislabeled, incorrectly priced, shopworn, or damaged merchandise and notify a supervisor.
  • Recognize security risks and thefts and report them to security and management.
  • Conduct inventory as directed by a supervisor or manager.
  • Assist with loading and unloading merchandise.
  • Perform other duties as assigned.
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