Retail Store Associate

Rowan•Southlake, TX
•Onsite

About The Position

Rowan is hiring a part-time Retail Store Associate for its retail location in Southlake, Texas. The associate is the welcoming, customer-facing representative for ear-piercing clients and jewelry shoppers, helping them feel safe and celebrated while providing information about Rowan’s piercing services and jewelry. The role also supports the daily operations of the piercing studio, including inventory, supplies, cleanliness, and store systems. Weekend availability is required.

Requirements

  • Retail or sales experience.
  • Ability to work independently and take ownership.
  • Positive, high-energy, and resourceful, with an entrepreneurial spirit.
  • Passion for earrings and ear piercing.
  • Interest in working at an early-stage, high-growth company.
  • Willingness to work a flexible schedule.
  • Must be available on weekends.

Nice To Haves

  • Experience with jewelry, ear piercing, or a service or hospitality business.

Responsibilities

  • Greet ear-piercing clients and shoppers.
  • Offer and provide education about Rowan piercing services and jewelry.
  • Support the needs of ear-piercing clients and shoppers.
  • Improve store efficiency and processes to ensure a seamless client experience.
  • Restock jewelry and ear-piercing materials.
  • Maintain cleanliness and sterility of the studio.
  • Perform bi-weekly inventory counts and investigate discrepancies.
  • Manage technology and software systems.
  • Embody Rowan’s culture and values and create a celebratory atmosphere in the piercing studio.

Benefits

  • 401(k) and Roth IRA plans.
  • Employee discounts on Rowan products.
  • Compensation of $15–$19 per hour plus commission.
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