RETAIL STORE ASSOCIATE

San Antonio Shoe Inc•Savannah, GA

About The Position

San Antonio Shoemakers (SAS), a privately held company based in San Antonio, Texas, is an American manufacturer of comfort footwear. The Retail Store Associate helps operate the store, provides welcoming and attentive customer service, assists customers with shoe fitting and product selection, and supports sales and other store activities. The role requires working scheduled hours, including day and night hours and weekends, and may involve travel.

Requirements

  • Some computer ability, including experience with POS systems and MS Office.
  • Strong communication skills and exceptional customer service.
  • Mature, responsible, and hardworking.
  • Respectful and caring toward coworkers.
  • High integrity, respect, and empathy for employees at all levels, visitors, vendors, and customers.
  • Passion, integrity, and energy to achieve results for SAS and the team.
  • Accountability for actions.
  • Good attendance.
  • Self-motivated and able to work collaboratively as a team player.
  • Valid driver's license.
  • Able to lift 50 pounds, sometimes with help.
  • Able to stand for long periods, bend frequently to tie and fit shoes, climb, and move.
  • Close visual acuity for tasks such as viewing a computer, visual inspection, and preparing and analyzing projects.
  • Able to communicate frequently with customers and coworkers.
  • Able to travel when needed and operate a vehicle.
  • High school diploma or equivalent.

Nice To Haves

  • Retail experience is preferred but not required.

Responsibilities

  • Perform day-to-day store opening and closing procedures in accordance with SAS philosophy and standards for service, cleanliness, and care.
  • Make weekly bank deposits.
  • Welcome customers by smiling, greeting, acknowledging, and engaging them in conversation.
  • Seat customers, help remove their shoes, measure their feet, and fit them with appropriate SAS shoes.
  • Show customers shoes, handbags, and shoe care products across different categories.
  • Operate POS systems for sales, returns, charges, checks, and receiving transfers.
  • Learn SAS products and demonstrate enthusiasm for the products and the company philosophy.
  • Be ready to work at scheduled times.
  • Complete special projects effectively and in a timely manner.
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