Retail Store Associate - A

Highmark Health • Monroeville, PA

1d • Onsite

About The Position

This job is responsible for meeting with customers and selling all available products in a consultative environment in a Highmark Direct Retail Store. This job requires extensive knowledge of all Highmark products, systems, and resources used in stores, including a working knowledge of any necessary Highmark or Highmark-owned ancillary products.

Requirements

• High School Diploma
• Annual Medicare/CMS Certifications
• State specific Producer License for Accident and Health is required or must be obtained within 45 days of hire
• 1 year of experience in Customer Service, Sales or Marketing in the Health Insurance Industry

Nice To Haves

• Business Administration
• 1 year of working in a retail store
• 1 year of selling direct-to-consumer products or services in a health-related industry

Responsibilities

• Contribute to store sales in a specific store by serving as a sales representative on the store's weekly schedule: Including sales of all Highmark core products, HMIG products, Highmark Senior products and any additional ancillary products being offered (Dental, Travel, Pet, SNPs, etc.).
• Come up with new methods/ideas to improve sales and customer experience. Report all such ideas to Store Lead.
• Execute any necessary store operations in a specific store as assigned by management: Including Ops Manual adherence, SOP adherence, opening and closing responsibilities.
• Handle any appropriate customer service inquiries.
• Maintain a high quality store appearance. Must ensure the store is optimally stocked and cleaned.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED