Retail Store Associate

Rowan•Bloomington, MN

9d•Onsite

About The Position

As a Retail Store Associate and Sales Associate, you will represent Rowan to ear-piercing clients and jewelry shoppers at the Mall of America location in Bloomington, Minnesota. You will help clients feel safe and celebrated during their ear-piercing experience, provide service and product education, and support the day-to-day operations of the piercing studio. This is a part-time role requiring weekend availability. The position also involves maintaining studio cleanliness and sterility, keeping supplies stocked, supporting efficient store processes, conducting inventory counts, and managing technology and software systems. The role calls for a friendly, organized, accountable, resourceful, and sales-minded team member who contributes to a celebratory studio atmosphere.

Requirements

Retail or sales experience.
Ability to work independently and take ownership.
Positive, high-energy, and resourceful, with an entrepreneurial spirit.
Passion for earrings and ear piercing.
Interest in working at an early-stage, high-growth company.
Willingness to work a flexible schedule.
Availability to work weekends.

Nice To Haves

Experience with jewelry, ear piercing, or a service or hospitality business.

Responsibilities

Greet ear-piercing clients and shoppers.
Offer education about Rowan piercing services and jewelry.
Support the needs of ear-piercing clients and shoppers.
Improve store efficiency and processes to support a seamless client experience.
Restock jewelry and ear-piercing materials.
Maintain the cleanliness and sterility of the studio.
Perform bi-weekly inventory counts and investigate discrepancies.
Manage technology and software systems.
Embody Rowan's culture and values and create a celebratory atmosphere in the piercing studio.