Retail Store Associate

Green Bay Packers•Green Bay, WI
•Onsite

About The Position

This position services the daily operations of the Green Bay Packers Pro Shop at Lambeau Field. The associate provides customer service, assists fans with merchandise, maintains store appearance and stock, answers phone calls and merchandise orders, and supports managers and supervisors on projects. The role also involves answering general questions about Lambeau Field businesses and current events in the building. Availability is required at least three days per week, and scheduling must be flexible. Hours may range from 8 to 35 per week depending on individual availability and business needs. Home game weekends and special events are required workdays; nights, weekends, and holidays during football season may also be required. The associate reports to the Pro Shop Manager, Assistant Managers, Coordinators, and Supervisors.

Requirements

  • Availability for at least three days per week and flexibility in scheduling.
  • Must be available to work home game weekends and special events.
  • Nights, weekends, and holidays during football season may be required.
  • Comfort using Point of Sale software.
  • Ability to accurately handle cash.
  • Ability to work as part of a team to achieve Pro Shop goals.
  • Comfort working in a sales environment and assisting customers.
  • Ability to stand on feet for at least four hours at a time.
  • Enjoy working in a fast-paced environment.
  • Reliability, self-motivation, and ability to take initiative.

Nice To Haves

  • Knowledge of computer-based programs such as Word and Excel.

Responsibilities

  • Greet customers, answer questions, sell merchandise, and engage with fans.
  • Develop and maintain knowledge of the merchandise assortment, including its features and benefits.
  • Maintain the general appearance of the store by straightening and restocking the sales floor and back stock room.
  • Answer telephones professionally, including taking merchandise orders over the phone.
  • Assist managers and supervisors with projects as needed.
  • Answer general questions about Lambeau Field businesses and current events in the building.
  • Work as part of a team to achieve Pro Shop goals.
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