Retail Store Assistant Manager

King Ranch•Austin, TX

23d

About The Position

The Retail Store Assistant Manager helps the Retail Store Manager manage store staff and merchandise. The role involves serving customers, resolving problems, monitoring and reporting store operations and performance, and supporting the store’s sales and day-to-day functioning.

Requirements

Excellent communication and management capabilities.
Attention to detail and visual appeal when arranging merchandise.
Excellent observation and analytical abilities.
Leadership qualities and the ability to help staff work as a team.
Presence of mind and ability to make quick decisions.
Ability to handle stress.
Excellent troubleshooting capabilities.
High school diploma.
At least 3 years of retail experience.

Responsibilities

Respond to customer queries and help customers with purchases.
Coordinate, monitor, and report on daily operations to the team and Retail Store Manager.
Arrange merchandise to keep the store attractive.
Supervise staff and store operations.
Handle pulling, packing, and shipments, including back-ordered products.
Open and close the store, cash register, and checkout counter.
Train new staff and manage staff work schedules.
Monitor daily sales targets and help ensure they are met.
Supervise the stocking of goods and ensure merchandise is regularly replenished.
Check the store’s financial transactions.
Handle customer complaints and work to ensure customer satisfaction.
Collect customer feedback and suggest changes accordingly.
Ensure store policies are upheld.