Retail Assistant Store Manager

DXL • Hanover, MA

13d

About The Position

DXL Group is seeking a self-driven, results-oriented Retail Assistant Store Manager who is passionate about customer service and coaching team members in a fast-paced environment. The role focuses on building long-term relationships with guests and providing a retail experience that stands out. The Assistant Store Manager supports the Store Manager in meeting sales plans and overseeing customer service, inventory, expense control, and risk management. The position also involves developing team members through ongoing coaching and training. The stated expected pay range is $16.00 to $19.65 per hour, with base hourly pay and potential commission of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable. Associates may also be eligible for a quarterly bonus based on overall store sales.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in an Assistant Store Manager role.
• At least 2 years of experience in a supervisory role.
• Willingness to travel to neighboring store locations.
• Ability to lift up to 10 pounds and move up to 50 pounds.

Nice To Haves

• College degree.
• Previous experience working in a commission-oriented environment.

Responsibilities

• Make each guest feel welcomed by spending quality time with them and asking questions to understand their needs, preferences, and lifestyle.
• Assist the Store Manager in ensuring the store meets sales plans while monitoring customer service, inventory, expense control, and risk management.
• Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
• Help build a customer-focused sales team through ongoing coaching and training in selling skills, behaviors, and operational procedures.

Benefits

• Quarterly bonuses for the entire team.
• Potential commission of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable.
• Opportunities for development and promotion from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED