Future Opportunities - Retail Store Assistant Manager Phoenix Market

Blick Art Materials•Glendale, AZ

7d•$22 - $23•Onsite

About The Position

The Retail Store Assistant Manager at Blick Art Materials leads store associates in delivering strong customer experiences, supporting the arts and local communities, and achieving sales and business goals. The role partners with the General Manager on customer and community relationships, store operations, sales performance, product knowledge, and people management. The position includes shift supervision and may involve local and occasional out-of-area or overnight travel.

Requirements

High school diploma.
One year of previous retail management experience or one year of employment with Blick.
Demonstrated superior sales performance throughout career.
Computer literacy, including Microsoft Word and Microsoft Excel.
Ability to work independently and in a team environment.
Excellent communication skills.
Willingness and ability to work at least two nights per work week; close Friday and Saturday at least one weekend per accounting period; and work at least one Sunday per accounting period.
Availability for flexible schedules, including day and evening shifts, weekends, and holidays as required by business needs.
Regular attendance in accordance with the attendance policy.
Ability to lift and carry 50 pounds using appropriate lifting techniques and following safety rules.
Ability to walk and stand for prolonged periods and climb ladders.

Nice To Haves

College education is preferred but not required.

Responsibilities

Increase sales volume, uphold customer service standards, and develop and maintain customer relationships so the store is a key partner in the art community.
Train associates on customer experience standards in retail and framing, and help maintain consistently high customer experience.
Provide customer service at the Custom Services desk and assist the Custom Services production team as needed.
Partner with the General Manager to build and maintain relationships with key artists and art influencers.
Maintain company planograms, display and signage compliance, cleanliness standards, and supply orders.
Direct and oversee overall retail location operations and all aspects of inventory.
Ensure compliance with Loss Prevention and Safety measures, company policies and procedures, and operational controls.
Communicate and maintain daily, weekly, and monthly sales goals for associates; coordinate store-level marketing programs.
Manage the store’s financial well-being using the annual budget and monthly Profit & Loss reports.
Maintain knowledge of art and craft materials, market trends, and custom framing order-taking procedures; ensure associates are trained and current on products and custom framing.
Train and coach associates on all aspects of their roles.
Supervise shifts, including opening and closing the store, managing payroll, creating weekly schedules, and assigning daily staff tasks and duties.
Interview candidates for open non-exempt associate positions.
Resolve associate issues in partnership with other management members.
Directly and indirectly supervise personnel within the store location.
Travel primarily locally during the business day, with some out-of-area and overnight travel possible.