Future Opportunities - Retail Store Assistant Manager LA Market

Blick Art Materials•Los Angeles, CA

7d•$23 - $27

About The Position

The Assistant Manager leads store associates in delivering Blick Art Materials’ customer experience and supporting artists, educators, students, and the local art community. The role partners with the General Manager to develop customer relationships, maintain sales and service standards, and manage store operations, inventory, financial performance, and staff. It also provides customer service at the Custom Services desk and assists the Custom Services production team as needed. The position includes shift supervision and requires flexible availability for day and evening shifts, weekends, and holidays, including specified closing shifts.

Requirements

High school diploma; college preferred but not required.
One year of previous retail management experience or one year of employment with Blick.
Demonstrated superior sales performance throughout career.
Computer literacy, including Microsoft Word and Microsoft Excel.
Ability to work independently and in a team environment.
Excellent communication skills.
Able and willing to work at least two nights per work week; close Friday and Saturday at least one weekend per accounting period; and work at least one Sunday per accounting period.
Availability for flexible schedules, including day and evening shifts, weekends, and holidays as required by business needs.
Regular attendance in accordance with the attendance policy.
Ability to lift and carry 50 pounds using appropriate lifting techniques and following safety rules.
Ability to walk and stand for prolonged periods and climb ladders.

Nice To Haves

College education.
Knowledge of art and craft materials, market trends, and custom framing order-taking procedures.

Responsibilities

Increase sales volume, uphold customer service standards, develop and maintain customer relationships, and make the store a key partner in the art community.
Train associates on retail and framing experience standards and ensure consistently high levels of customer experience.
Provide customer service at the Custom Services desk and assist the Custom Services production team as needed.
Partner with the General Manager to build and maintain relationships with key artists and art influencers.
Maintain company planograms, display and signage compliance, cleanliness standards, and supply orders.
Direct and oversee overall retail location operations.
Oversee all aspects of inventory.
Ensure compliance with Loss Prevention and Safety measures, Company Policies and Procedures, and operational controls.
Communicate and maintain daily, weekly, and monthly sales goals for associates.
Coordinate store-level marketing programs.
Manage the store’s financial well-being using the annual budget and monthly Profit & Loss reports.
Maintain knowledge of art and craft materials, market trends, and custom framing order-taking procedures.
Ensure store associates are trained and current on product knowledge and custom framing.
Train and coach store associates on all aspects of their roles.
Supervise shifts, including opening and closing the store, managing payroll, creating weekly schedules, and assigning daily staff tasks and duties.
Interview candidates for open non-exempt associate positions.
Address associate issues in partnership with other members of management.
Travel primarily locally during the business day; some out-of-area and overnight travel may be expected.