Retail Store Assistant Manager

Pendleton Woolen Mills Inc•Eagan, MN

19d•$22 - $25•Onsite

About The Position

Pendleton is seeking a professional and dynamic full-time Assistant Manager for its Eagan, Minnesota location. Pendleton Ambassadors connect customers with quality products and share the company’s history, products, and values. A curious, enthusiastic attitude and strong brand knowledge are important to success. The role supports store operations and leadership, with a focus on customer service, sales, profitability, team development, and compliance with company policies. Applicants should include a complete resume.

Requirements

At least 5 years of retail sales and customer service experience, including at least 2 years of store supervision.
Effective verbal and written communication skills, including strong listening and writing skills.
Self-motivated and able to work with minimal supervision.
Able to communicate in a fast and ever-changing environment.
Able to lift up to 40 pounds.
Able to reach and lift to complete visual presentations and/or store setup; use ladders; operate a computer; stand and walk continuously; coordinate hand movements; use a telephone; speak, read, and write.
Flexible to work varying schedules, including holidays, nights, and/or weekends.

Nice To Haves

Two years of higher education or equivalent training is preferred but not required.
Microsoft Office skills, including Excel, Publisher, and Word.
Experience with retail inventory software and order-processing systems.
Understanding of POS systems and other software used by stores.
Strong leadership, problem-solving, and solution-oriented skills; ability to remain calm in stressful situations and partner for support when appropriate.

Responsibilities

Deliver and ensure compliance with required sales and operational policies and initiatives.
Lead by example to achieve sales and profitability through sales generation, customer service, expense control, visual presentation, and inventory management.
Partner with the Store Manager to develop business and marketing strategies that increase store sales and profitability.
Provide leadership, training, and development; retain strong sales teams; and give feedback and coaching, redirect, retrain, and manage performance.
Help control expenses through promotional and pricing compliance, loss prevention, employee retention, and adherence to general store expense budgets.
Communicate consistently in writing and verbally with the Store Manager, Area Manager, and other departmental groups regarding store performance.
Comply with company policies and procedures and ensure the store team does the same.
Complete other tasks as assigned.
Support the Store Manager in planning, organizing, delegating, evaluating, and providing feedback.
Meet deadlines when the Store Manager is not present.
Understand and drive store statistical performance, including UPT, ADS, and conversion.
Identify root causes of challenges and partner with the Store Manager on solutions.