About The Position

As a Store Area Team Leader at Ocean State Job Lot, you are responsible for ensuring that assigned store areas meet company merchandising standards, managing the efficient flow of merchandise, and providing leadership and support to store teams. The role requires attention to detail, knowledge of merchandising principles and freight operations, and the ability to motivate and empower associates. You will use the company’s technology and processes to support merchandising, operations, and a collaborative team environment. You support company programs and store goals, help ensure smooth store operations in the Store Team Leader’s absence, and oversee daily reconciliation of funds according to closing procedures. You lead freight operations and backroom organization, partner on inventory levels and merchandising strategies, and help develop associates and maintain strong customer service and store presentation. The role also involves using company systems for scheduling, associate processes, expenses, productivity monitoring, communications, and operational support. The work is primarily in a climate-controlled environment, but duties take place in sales, stockroom/receiving, and office areas whose conditions may vary by store. Travel may be required as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • At least 4 years of previous retail management experience, or an equivalent combination of education and experience, is preferred.
  • Proficiency with Google platform tools, including Sites, Slides, Drive, Docs, and Sheets.

Nice To Haves

  • Experience with HCM and business intelligence tools.

Responsibilities

  • Support company programs to maximize revenue and achieve store goals.
  • Ensure smooth store operations in the absence of the Store Team Leader.
  • Reconcile daily funds according to store closing procedures.
  • Lead and support efficient freight flow, maintain an organized backroom, and achieve a 24-hour freight turnaround.
  • Use technology to maximize scheduling effectiveness in support of freight management.
  • Partner with the Store Team Leader to maintain optimal inventory levels.
  • Ensure proper merchandising and product placement.
  • Lead and support timely, accurate product placement on the sales floor in compliance with company merchandising standards.
  • Collaborate with the Store Team Leader to develop and implement merchandising strategies that drive sales and optimize inventory turnover.
  • Monitor, lead, and assist with freight flow so merchandise is received, processed, and stocked efficiently.
  • Coordinate the receiving team to ensure accurate receipt and inspection of merchandise.
  • Identify and address product shortages and overstocks.
  • Support recruitment, training, and development of store associates.
  • Identify and develop high-potential associates for future growth.
  • Foster a stable, knowledgeable team environment where associates feel valued and empowered.
  • Ensure the store exceeds company standards for merchandising, cleanliness, and presentation.
  • Lead by example to ensure operations, merchandising, and visual aspects comply with company policies and programs.
  • Build positive, productive working relationships with store leadership, associates, and field management.
  • Monitor and maintain exceptional customer service that exceeds company and customer expectations.
  • Maintain store cleanliness and visual standards.
  • Support HCM processes, including associate data and timekeeping, benefits, and learning management system operations.
  • Maintain Oracle systems to manage store-related expenses.
  • Review Domo Store Spotlight to monitor productivity goals and address opportunities.
  • Use Thinktime daily for store-related communications.
  • Use mobile devices to manage technology support and store operational expectations.
  • Travel as needed.

Benefits

  • 30% associate discount.
  • Wellbeing time and Care.com access.
  • Sick time pay, vacation, and holiday pay.
  • Medical, dental, vision, life insurance, critical illness, and accident coverage.
  • Flexible spending account for healthcare and dependent care costs.
  • Short-term disability coverage.
  • Accolade Care personalized healthcare support and navigation.
  • Referral bonus eligibility.
  • Tuition reimbursement.
  • Profit-sharing bonus.
  • 401(k) retirement savings plan.
  • OSJL vacations and discounts at partner companies.
  • $3,500 sign-on bonus for external candidates, offered for a limited time.
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