Retail Store Area Supervisor & Driver $21-$23/hr

Ocean State Job Lot•Warwick, RI

2d•$21 - $23

About The Position

The Store Area Supervisor and Driver at Ocean State Job Lot oversees daily operations and merchandising in assigned areas, ensuring smooth freight flow and exceptional customer experiences under the guidance of a designated Team Leader. The role also serves as a development path for future OSJL team leaders, with associates encouraged to pursue leadership growth. When business needs arise, the position involves driving seasonal traveling associates to other locations and providing supervisory coverage on-site. The position includes supporting customers and store associates, managing merchandise presentation and freight-related processes, maintaining store safety and standards, and performing designated operational duties such as opening and closing procedures and register operation. The role may also include other duties assigned by supervisors or managers.

Requirements

At least 1 year of professional experience in other retail environments.
Computer skills, including experience with the Google platform (Email, Sites, Slides, Drive, Docs, and Sheets) and Qlik.
Availability to work as needed by the business, including nights and weekends.
Must be at least 21 years of age.
Must have a valid driver's license and a clean driving record.

Nice To Haves

Prior customer service experience.
Training experience.
Prior merchandise ordering, receiving, stocking, and maintenance experience in other retail environments.

Responsibilities

Act as an area supervisor locally and as a mobile team leader when business needs arise, including driving seasonal traveling associates to designated store locations and providing on-site supervisory coverage.
Champion exceptional customer service for diverse clientele and foster a welcoming, inclusive environment by exemplifying the T.R.E.A.T. model.
Bridge the gap between customers and corporate customer service and help ensure effective resolution.
Promote company-wide customer initiatives, including donations, loyalty programs, and promotions.
Create effective work schedules for the assigned area.
Guide and support the team to ensure task completion and cultivate a collaborative, motivating environment.
Support training for store associates in the assigned area and foster growth opportunities.
Manage merchandise presentation and ensure timely adherence to company guidelines.
Maintain accurate signage and ticketing, including proper ordering, backroom stock management, and sales floor flow.
Verify pricing accuracy of incoming shipments, report errors and discrepancies, and perform daily manifest checks.
Identify, separate, and display priority items effectively.
Handle packaways, Return To Warehouse shipments, transfers, recalls, and returns according to company policies.
Uphold store safety and maintenance standards.
When designated, supervise store operations, including opening and closing procedures.
Operate a cash register as needed.
Adhere to all company policies and procedures.
Perform other duties and tasks as assigned by supervisors or managers.